Telephone Support Volunteer   Guelph 
Compass Community Services, Telephone Support
*To be disclosed upon acceptance into the program
• Engage in a variety of phone calls (social calls, safety checks, wellness checks, medication reminders, and distress/crisis calls) to support community members experiencing isolation and/or distress 
• Provide emotional support and referrals to community services as needed 
• Use a strength-based and solution-focused practice  
• Write notes summarizing completed phone calls
Professional Advisory Committee   Centre Wellington  East Wellington  Guelph  North Wellington  South Wellington 
Bereaved Families of Ontario - Midwestern Region
All meetings are currently held virtually.
The Professional Advisory Committee (PAC) is a volunteer committee of professionals who have experience and knowledge in the areas of grief and bereavement. PAC’s primary role is to ensure all programs operate within the BFO-MR mission, mandate, goals, beliefs and values. It strives to identify areas of opportunity where improvement and development of programming can be found to ensure BFO-MR is evolving to meet the needs of the bereaved community. 
 
PAC members represent fields such as health care, social work, spirituality, funeral services and education. 
 
We are committed to having our Professional Advisory Committee represent our community. We welcome and encourage the broad range of experiences, skills and knowledge that applicants with diverse abilities, race, sexual orientation, gender identity, and ethnicity bring. 
 
DIVERSITY AND EQUITY COMMITMENT: BFO-MR’s Board of Directors, Professional Advisory Committee, leadership and staff are committed to diversity and equity work. We have started this work internally and know that in order to best serve the diversity of people who live in our communities, this work must be intentional and ongoing. 
 
OBJECTIVES: 
 
Monitor, assess and evaluate existing BFO-MR programming to ensure the needs of the bereaved are met in the community 
Identify programming and resource gaps in the Waterloo Region and Guelph & Wellington communities 
Advise on the creation of new programming where gaps exist 
Screen, evaluate and support appropriate research in the field of grief and bereavement in order to aid in improving BFO-MR’s services 
Advise on relevant topics/areas of exploration related to grief and bereavement to guide the BFO-MR Conference Committee 
Report to the Executive Director about current issues and future directions related to the programming components of BFO-MR. 
Advise on professional development opportunities for staff and volunteer facilitators