Main Lobby Greeter

(Guelph General Hospital)

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Position ID: V-GUE2766 Last Modified: 07 Aug 2018 Last Full Update: 07 Aug 2018
Opportunity Details
Impact StatementWelcome patients as they arrive at GGH!
ContactLaura Hutchings, Director, Volunteer Resources, Student Registration & Spiritual Care, Guelph General Hospital; Phone: (519) 837-6440 ext 2398; Email:
Duties• Greet all patients & visitors as they enter the hospital  
• Encourage them to use the hand sanitizer  
• Offer directions to other areas of the hospital.  
Escort patients/visitors directly to their destination if that will ease their stress  
• Circulate in the main lobby and Ambulatory Care to provide assistance to patients and visitors 
• Monitor supply of wheelchairs in the Level 1 wheelchair storage area.  
• Communicate any questions you are unable to answer to appropriate staff members  
Assist patients and visitors using the parking kiosk  
Benefits• Provide a positive first impression of the hospital to patients and visitors 
• Enhance the patient/family experience at the hospital  
• free parking 
• free beverage on your shift 
• opportunity for ongoing educational/training sessions
ClientsPatients, visitors and staff
Ages18 year(s) and up
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students
Areas of InterestGuide / Greeter ; Health Care
Skills/ExperienceCommunication & Interpersonal Skills - Outgoing personality, extravert ; Confidentiality ; Customer Service ; Self-Motivated / Work Independently - ability to greet strangers ; Team Work
Commitment LengthMedium Term (4 months to 1 year) - one year; Sept-April, Sept-June or May-Aug
Interaction LevelLarge Group
Minimum Hours4 / Week
Dates and TimesMonday - Friday - one shift each day from 8 am - noon 
Monday - Friday one shift from noon-4 pm
SeasonsYear Round
Number of PositionsGuelph: 20 individual(s) 
20 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Scheduled training ; Training on the job ; Training on-going
TransportationNear public transit
CostCost to purchase uniform ($20 for scrub shirt; $25 for vest) 
May be cost for healthcare provider to complete preplacement immunization form (we are not able to reimburse)
Police CheckRequired
Display Until31 Dec 2018
Agency Details
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Organization NameGuelph General Hospital
Office PhoneReception and patient inquiries 519-822-5350 * Automated telephone 519-837-6440 * Emergency 519-837-6420
Address & Map
115 Delhi St
Guelph, ON N1E 4J4
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