In Clinic Volunteer

(Canadian Blood Services, Guelph, Blood Donor Clinic)

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Position ID: V-GUE1506 Last Modified: 28 Dec 2018 Last Full Update: 28 Dec 2018
Opportunity Details
Impact StatementBecome part of Canada's Lifeline!
ContactMattea Duprey, Coordinator, Volunteer Resources, Canadian Blood Services; Phone: 289-238-8961 * 905-304-5819; Email:
DutiesIn the Post-Donation Hospitality Area, volunteers will ensure that the hospitality area is inviting, orderly and welcoming for all donors, welcome donors to hospitality area and ensure they are offered refreshment items; observe donors and immediately alert clinic staff of adverse reactions; provide donors with organizational updates and information on Canadian Blood Services’ programs and activities; respond to donor concerns by addressing their questions or complaints or directing to the appropriate staff and invite donors to complete the donor feedback card; thank donors before they leave and invite them to book their next appointment if they have not already done so; provide donors achieving milestones with appropriate donor recognition item;
More Info
BenefitsSatisfaction of knowing efforts are helping save lives and improving the quality of life of those requiring blood and blood products; Opportunity to contribute to Canada’s blood system by ensuring donors feel valued and appreciated for their donation; Meet and interact with a variety of people; Recognition program which includes Years of Service recognition and on invitation to attend regional events, National Volunteer Week.
ClientsBlood Donors
Ages17 year(s) and up
Suitable ForAdults (18+) ; Seniors (55+) ; Highschool students ; Post-secondary students
Areas of InterestCustomer / Sales Services ; Health Care
Skills/ExperienceCustomer Service ; Able to communicate information in a clear and organized manner; Friendly, outgoing; Excellent conversation skills; Able to work independently as well as in a team environment; Able to relate to different personalities and age groups in a variety of situations; Able to observe and react appropriately to adverse situations; Professional in manner and appearance; Reliable and punctual; Reflect the values and mission of Canadian Blood Services;
Commitment LengthShort Term (Up to 4 months) ; Medium Term (4 months to 1 year) ; Long Term (More than 1 year) - Minimum 1 year commitment preferred.
Interaction LevelOne-on-one ; Small Group
Dates and TimesWednesday: Afternoon, Evening (6:15 - 8:15 pm bi-weekly) 
Thursday: Afternoon, Evening (4:15 - 6:15 pm; 6:15 - 8:15 pm weekly) 
Relief/On-call volunteers with varying availability are also needed. Availability above is for Guelph location. Hours for Elora location varies.
SeasonsYear Round
AccessibilityFully Accessible
LocationGuelph - 130 Silvercreek Pkwy N
Number of PositionsGuelph: 10 individual(s) 
10 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Scheduled training ; Training on the job
TransportationNear public transit ; Car required
Police CheckNot Required
Additional RequirementsComplete our online Application Form:
Start DateOn or after 21 Dec 2018
Agency Details
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Organization NameCanadian Blood Services, Guelph, Blood Donor Clinic
Toll Free Phone1-888-236-6283 (1-888-2 DONATE)
Address & Map
Guelph Blood Donor Clinic
130 Silvercreek Pkwy N
Guelph, ON N1H 7Y5
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