Area Office Heart Month Relationship Volunteer
(Heart and Stroke, Wellington-Dufferin Area Office)
|Impact Statement||Help Create More Survivors|
|Contact||Nicole Kerr, Area Coordinator, The Heart and Stroke Foundation of Ontario; Phone: 519-837-4858; Email: firstname.lastname@example.org|
|Duties||As a Heart Month Relationship Volunteer, you will build and strengthen relationships over the phone with existing volunteers to thank them for donated time, support and encourage fundraising, and increase online platform engagement and event attendance. |
This role supports the Heart Month campaign for Heart & Stroke. To learn more about Heart Month, please visit www.heartandstroke.ca/help
Some activities associated with this role include:
• Using provided scripts and resources to complete thank you calls in a professional manner to support volunteer retention.
• Effectively collect and enter relevant data from calls.
• Represent Heart & Stroke in a positive light and communicate the foundation’s messaging accurately.
• Understand and follow Heart & Stroke’s confidentiality guidelines to protect supporter privacy and personal information.
|More Info Link||www.heartandstroke.ca/help|
|Benefits||• Opportunities to network with other passionate volunteers and staff members. |
• Evidence of your impact in the local community.
• Opportunities to gain real-world professional skills with a leading non-profit organization.
• Opportunities for cross-training with other volunteer roles at Heart & Stroke.
|Ages||18 year(s) and up|
|Suitable For||Adults (18+) ; Seniors (55+) ; Post-secondary students ; Persons with limited mobility ; Couples ; Families ; Groups ; Workplaces / Corporate Groups|
|Areas of Interest||Fundraising / Canvassing|
|Skills/Experience||Communication & Interpersonal Skills - Exceptional phone manner and excellent command of spoken English. • Able to follow written and spoken English instructions accurately. • Ability to communicate in French and/or other non-English languages is an asset. ; Customer Service ; General Computer Skills - Comfortable on the computer (PC environment): familiar with MS Excel, MS Word, and email; willingness to learn and develop skills in Database Name database. ; Self-Motivated / Work Independently ; Translation & Languages|
|Commitment Length||Short Term (Up to 4 months) ; Medium Term (4 months to 1 year) ; 5-10 hours/ week: phone calls to supporters must occur between 10am-8pm. |
Shifts are flexible and will be determined in conjunction with the employee partner.
Volunteers may choose to exceed 10 hours of work per week.
This position is a 4-month term commitment with possibility for renewal.
|Interaction Level||Solitary ; One-on-one ; Small Group|
|Minimum Hours||4 / Week|
|Dates and Times||Opportunities include mornings, afternoons and evenings Mondays through Sundays.|
|Location||21 Surrey Street West, Suite 204, Guelph OR from your home|
|Number of Positions||Guelph: 10 individual(s) |
10 individual(s) needed in total.
|Training||Orientation ; Training is provided ; Training on-going ; • Orientation to the office, team, and position from your staff partner. |
• Detailed written descriptions of tasks.
• One-on-one training (where relevant) with staff partner.
• Ongoing training and mentorship.
|Transportation||Near public transit|
|Application Deadline||31 Aug 2018|
|Police Check||Not Required|
|Additional Requirements||Volunteers must have an outgoing, personable nature and excellent English communication skills.|
|Start Date||On or after 09 Jul 2018 and on or before 31 Oct 2018|
|End Date||30 Nov 2018|
|Display Until||30 Sep 2018|
|[ More Agency Info | Other Opportunities | Suggest New Opportunity ]|
|Organization Name||Heart and Stroke, Wellington-Dufferin Area Office|
|Toll Free Phone||1-888-473-4636 (1-888-HSF-INFO)|
|Address & Map|
21 Surrey St W, Suite 204
Guelph, ON N1H 3R3
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