Gift Shop Volunteer

(Homewood Health Centre)

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Position ID: V-GUE0133 Last Modified: 28 Jun 2022 Last Full Update: 28 Jun 2022
Opportunity Details
ContactMartha Schuett, Volunteer Coordinator, Homewood Health Centre; Phone: 519-824-1010 ext 32262; Fax: 519-767-3564; Email:
DutiesVolunteers will greet patients, visitors and other customers in a friendly manner and suggest gift ideas and offer assistance. You will process sales (cash, credit card, debit), check the card display to ensure everything is in appropriate spaces and restock it when necessary. You will also count the float and cash at the beginning and end of your shift and record complaints, concerns and compliments that require follow up from the Manager. Occasionally assisting with other duties, such as inventory, to keep the gift shop running efficiently.
More Info
BenefitsOpportunity to gain retail experience and customer service skills, meet other volunteers, personal growth and satisfaction, and exposure to hospital patient population.
ClientsCustomers to the gift shop are patients, visitors, staff and volunteers of the hospital.
Ages16 year(s) and up
Suitable ForAdults (18+) ; Seniors (55+) ; Highschool students ; Post-secondary students ; Newcomers / English as a second language
Areas of InterestCustomer / Sales Services ; Finance / Cash Handling ; Health Care ; Shelf Stocking / Warehousing / Inventory
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Customer Service ; Excellent customer service skills (including interpersonal and communication skills); dependable with regular consistent attendance; cash handling skills preferred, but not required; able to work well with others in a team; and the ability to problem solve. This position requires volunteers to stand for periods of time.
Commitment LengthMedium Term (4 months to 1 year) - 4 months or 60 hours minimum commitment. ; Long Term (More than 1 year)
Interaction LevelSmall Group ; High level of interaction with customers (patients, visitors, staff and volunteers).
Minimum Hours3 / Week
Dates and TimesMonday: Afternoon (2:30 - 5:00 pm) 
Tuesday: Afternoon, Evening (4:15 - 7:00 pm) 
Thursday: Afternoon (2:30 - 5:00 pm; 4:15 - 7:00 pm) 
Sunday: Afternoon (2:30 - 5:00 pm) 
Volunteers needed for on call and spares list for evening shifts.
SeasonsYear Round
AccessibilityPartially Accessible ; Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible washroom, assistance needed with door
Location150 Delhi St., Guelph
Number of PositionsGuelph 
5 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Scheduled training - specific to the gift shop. ; Training on the job
TransportationNear public transit
Police CheckNot Required
Additional RequirementsInterview, references, TB skin test, orientation, training
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Display Until29 Jul 2022
Agency Details
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Organization NameHomewood Health Centre
Office Phone519-824-1010
Toll Free Phone1-866-839-2594
Address & Map
150 Delhi St
Guelph, ON N1E 6K9
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