Gift Shop Volunteer (Homewood Health Centre)

Gift Shop Volunteer

(Homewood Health Centre)

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Position ID: V-GUE0133

Last Modified: 04 Dec 2018

Last Full Update: 04 Dec 2018

Opportunity Details

Contact

Martha Schuett, Volunteer Coordinator, Homewood Health Centre; Phone: 519-824-1010 ext 2262; Fax: 519-767-3564; Email: volunteer@homewoodhealth.com

Duties

Volunteers will greet patients, visitors and other customers in a friendly manner and suggest gift ideas and offer assistance. You will process sales (cash, credit card, debit), check the card display to ensure everything is in appropriate spaces and restock it when necessary. You will also count the float and cash at the beginning and end of your shift and record complaints, concerns and compliments that require follow up from the Manager. Occasionally assisting with other duties, such as inventory, to keep the gift shop running efficiently.

More Info Link

www.homewoodhealth.com

Benefits

Opportunity to gain retail experience and customer service skills, meet other volunteers, personal growth and satisfaction, and exposure to hospital patient population.

Clients

Customers to the gift shop are patients, visitors, staff and volunteers of the hospital.

Ages

16 year(s) and up

Suitable For

Adults (18+) ; Seniors (55+) ; Highschool students ; Post-secondary students ; Newcomers / English as a second language

Areas of Interest

Customer / Sales Services ; Finance / Cash Handling ; Health Care ; Shelf Stocking / Warehousing / Inventory

Skills/Experience

Communication & Interpersonal Skills ; Confidentiality ; Customer Service ; Excellent customer service skills (including interpersonal and communication skills); dependable with regular consistent attendance; cash handling skills preferred, but not required; able to work well with others in a team; and the ability to problem solve. This position requires volunteers to stand for periods of time.

Commitment Length

Medium Term (4 months to 1 year) - 6 months or 70 hours minimum commitment. ; Long Term (More than 1 year)

Interaction Level

Small Group ; High level of interaction with customers (patients, visitors, staff and volunteers).

Minimum Hours

3 / Week

Dates and Times

Tuesday: Morning (8:45 - 11:45 am)
Wednesday: Afternoon, Evening (4:30 - 6:45 pm)
Thursday: Afternoon, Evening (4:30 - 6:45 pm; 6:30 - 8:45 pm)
Saturday: Afternoon (1:45 - 4:45 pm)

Volunteers needed for on call and spares list. Please give days/times you are available to volunteer.

Seasons

Year Round

Accessibility

Partially Accessible ; Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible washroom, assistance needed with door

Location

150 Delhi St., Guelph

Number of Positions

Guelph: 5 individual(s)

5 individual(s) needed in total.

Training

Orientation ; Training is provided ; Training is required ; Scheduled training - specific to the gift shop. ; Training on the job

Transportation

Near public transit

Police Check

Not Required

Additional Requirements

Interview, references, TB skin test, orientation, training