Here 24 Seven

Contact Information
Alternate Name Addictions, Mental Health and Crisis Services Waterloo-Wellington ; Here 24/7
Office Phone To access services, call toll free 1-844-437-3247 (1-844-HERE247) 
Note: If unable to connect due to technical difficulties, call HERE 24/7 at 519-821-3582
TTY Phone 1-877-688-5501
Fax 1-844-437-3329 (1-844-HERE-FAX)
Description (Site) Services offered at various drop-in locations. Candian Mental Health Association - Waterloo Avenue location is close to downtown Guelph.
Located In Community Guelph
Address & Map
Canadian Mental Health Association
80 Waterloo Ave
Guelph, ON N1H 0A1
View Google Map
Intersection Glasgow St S and Waterloo Ave
Other Locations 3-9 Wellington St
Cambridge, ON N1R 3Y4

234 St Patrick St E
Fergus, ON N1M 1M6

67 King St E
Kitchener, ON N2G 2K4
Physical Access Fully Accessible
Description & Services
Description (Agency) Coordinated access to addictions, mental health, and crisis services.
Description (Service) Intake, assessment, referral, wait list registration and appointment booking for mental health, addictions, and crisis services. Service provided through the phone line and drop-in sites.  
Service categories include: 
* information, assessment and referral 
* crisis assessment 
* support coordination 
* peer / self help 
* short-term crisis support beds 
* court support and diversion 
* community counselling and treatment 
* support within housing 
* day / evening treatment 
* residential treatment 
* Assertive Community Treatment Team (ACTT) 
* eating disorders 
* early psychosis treatment and support services
Hours Office hours Mon-Fri 9 am-5 pm 
Phone line support service Mon-Sun 24 hours
Areas Served Guelph ; Waterloo Region ; Wellington County
Eligibility Anyone requiring addictions, mental health and crisis services or developmental services
Application Call for assistance * brochure and referral forms available online for non-urgent referrals
Languages English
Fees None - assessment and referral services
Other Details
Legal Status (50) Non Profit
Established 2014
Funding Provincial - Waterloo Wellington Local Health Integration Network
Service Categories Community Mental Health Agencies ; Court Orientation Programs ~ Mental Health Issues ; General Crisis Intervention Hotlines ; General Mental Health Information/Education ; In Person Crisis Intervention ; Mental Health Crisis Lines ; Mental Health Drop In Centres ; Mental Health Evaluation ; Specialized Information and Referral ~ Mental Health Issues ; Substance Use Disorder Crisis Intervention ; Substance Use Disorder Hotlines ; Substance Use Disorder Referrals