Wellington (County of). RIDE WELL Rural Transit Service

Site: Guelph - Woolwich St

Public Comments Service not available on Statutory Holidays
Contact Information
Website www.wellington.ca/en/business/ed-ridewell.aspx
Primary Executive James Vaclavek, Economic Development Officer
Description (Site) All locations within Wellington County
Located In Community Wellington County
Address & Map
74 Woolwich St
Guelph, ON N1H 3T9
Physical Access Fully Accessible ; If an accessible vehicle or mobility aid is required, trips must be booked by phone (24-hour advance notice is appreciated)
Description & Services
Description (Agency) Demand based, public transit service using a rideshare model of operation.
Description (Service) Offers trips to destinations within the boundaries of Wellington County 
* door-to-door service within Wellington County 
* door-to-bus stop service between Wellington County and City of Guelph 
* alternative option to owning a personal vehicle in a rural location 
* service users are responsible for providing / securely installing / uninstalling a car seat or booster seat if travelling with young children 
* service animals permitted in vehicles 
Designated hubs / bus stops in Guelph with access to Guelph Transit Express Bus 99: 
* Woodlawn Rd Walmart Transit Terminal - if entering Guelph from the North, East or West 
* Pergola Commons Transit Bay (Gordon St and Poppy Dr) - if entering Guelph from the South
Hours Vehicle operation Mon-Fri 6 am-7 pm 
Phone bookings Mon-Fri 8:30 am-4:30 pm
Areas Served Wellington County
Eligibility All residents of Wellington County 
* must be 18 years and older to ride the service alone 
* if between 13-17 years, may ride the service if a waiver is signed by parent or guardian
Application Book trips by phone, website or mobile phone * book at least 3 hours before requested trip to secure a spot
Languages English
Fees Service ; Cancellation fee will apply if customer misses pick-up time or cancels trip after the driver has been assigned and is driving to the pick-up address 
**No cost for service animals
Other Details
Legal Status (20) Regional Government
Established 2019
Funding Provincial
Service Categories General Paratransit/Community Ride Programs