Public Comments If your document from Immigration, Refugees and Citizenship Canada is a Temporary Resident Permit or a Work Permit (Employment Authorization) that says valid until or issued until a specific date, you cannot obtain health card services at this office. Contact 1-866-532-3161 for further details. 
NOTE: Office is closed on Sat of long weekends
Contact Information
Alternate Name Service Ontario
Office Phone 519-848-2500
Toll Free Phone General Inquiries - Individual 1-800-267-8097 * Health Inquiries 1-866-532-3161 * Driver and Vehicle Inquiries 1-800-387-3445
TTY Phone 1-800-268-7095 * Health Inquiries 1-800-387-5559
Fax 519-848-2501
Primary Contact Julie, Office Manager
Description (Site) South west corner of intersection
Located In Community Arthur
Address & Map
497 Smith St, Unit B
Arthur, ON N0G 1A0
View Google Map
Intersection Smith St (Hwy 6) and Wells St
Physical Access Partially Accessible - door at front entrance is not automatic
Description & Services
Description (Service) Access to a wide range of Ontario government services and information * staff assistance, information and referral

Driver and Vehicle -- vehicle permits and plates * drivers licences * enhanced drivers licences (downgrade or address change only) * accessible parking permits * copies of records * product sales including information packages on specific used vehicles
Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * organ and tissue donor registration

Ontario Photo Card -- apply for, renew or replace card * change address, digital signature or name on card * digital photo for card

**Fax and photocopy services available
Hours Mon-Fri 10 am-5 pm * Sat 9 am-12 noon
Areas Served Wellington North
Eligibility Most services -- no restrictions
Application Drop in with appropriate supporting documents (call ahead or see website)  
* many forms may also be completed and submitted online  
* Health card registration / renewal and enhanced drivers licence services also available by appointment 
* see website for locations of ServiceOntario centres offering a full suite of enhanced drivers licence services
Languages English
Fees Service - fees for some transactions
Other Details
Legal Status (30) Provincial Government
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance ; Title Registration/Titles