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Wyndham House

Site: Guelph - Norwich St

Service: Youth Emergency Shelter

Contact Information
Alternate Name YES
Office Phone 519-837-3892
Primary Contact Adam Metcalf, Program Manager - Resource Centre, Shelter and Outreach Services; Email:
Alternate Contact Leisha Burley, Program Director; Email:
Description (Site) East of the Norfolk-Woolwich-Norwich St intersection
Site Location Guelph-Downtown Area
Located In Community Guelph
Address & Map
18 Norwich St E
Guelph, ON N1H 2G6
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Intersection Woolwich St and Norwich St E
Mailing Address c/o Wyndham House Administrative Office 
PO Box 1898 Stn Main 
Guelph, ON N1H 7A1
Physical Access Fully Accessible
Description & Services
Description (Service) A 14-bed facility providing temporary shelter for youth. A shelter overflow process exists; no one is turned away. Services include:
* laundry facilities, showers, meals
* referrals to community resources
* life skills training
* supportive guidance
* recreational activities
* assistance in finding permanent housing
* weekly access to Registered Nurse Practitioner

Youth Resource Hub services provided at 133 Woolwich St
* drop in every Wed 9 am-11:30 am
* CMHA outreach Mon 10 am-11:30 am
* Ontario Works Mon 9 am-11:30 am
* no health card necessary
* food and drinks available
* outreach worker for support with addictions, housing, food access, life concerns
* nurse practitioner for medical care and treatment, assessments and diagnostic testing (pregnancy, sexually transmitted infections etc), mental health assessments, specialist referrals, birth control, pregnancy care or parenting support, and any health concerns
Hours Administrative office hours Mon-Fri 8:30 am-4:30 pm 
Shelter accommodation Mon-Sun 4 pm-9 am 
Youth clinic Wed 9 am-12 noon
Areas Served Guelph ; Wellington County
Eligibility Ages: 16 year(s) - 24 year(s)
Application Intake daily from 4 pm on * first come first served
Languages English
Fees None
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 2009
Service Categories Adolescent/Youth Counselling ; Community Mental Health Agencies ~ At Risk Youth ; Drop In Centres for People at Risk ~ At Risk Youth ; Juvenile/Youth Shelters ~ Boys ; Juvenile/Youth Shelters ~ Girls ; Life Skills Education ; Pregnancy Testing ~ At Risk Youth ; Sexually Transmitted Disease Screening ~ At Risk Youth ; Specialized Information and Referral ~ At Risk Youth