Service: Emergency Energy Supports
|Record #: GUE0320||Last Modified: 18 Mar 2021||Last Full Update: 02 Feb 2021|
|Alternate Name||EEF ; LEAP|
|Former Name||Wellington County Rent Bank and Emergency Energy Fund|
|Office Phone||519-837-2670 ext 3712|
|Toll Free Phone||1-800-265-7294 ext 3712|
|Primary Contact||Housing Stability Unit|
|Located In Community||Guelph|
|Address & Map||
129 Wyndham St N
Guelph, ON N1H 4E9
View Google Map
|Intersection||Wyndham St N and Eramosa Rd|
|Physical Access||Fully Accessible|
|Description & Services|
|Description (Service)||Administers funds from the Emergency Energy Program (EEP) and Low Income Energy Assistance Program (LEAP-E). Households must fall under established low-income thresholds and asset levels.
EEP: assistance with heat or hydro arrears and reconnection costs, or minimum fuel fill (oil or propane). Payments made directly to energy providers.
**Households may apply for emergency assistance from this fund once (subject to change).
Assists applicants in completing the Ontario Electricity Support Program (OESP) application.
LEAP-E: assistance with hydro arrears and reconnection costs for Guelph Hydro customers. Payments made directly to Guelph Hydro (now Alectra Utilities)
**Households may apply for emergency assistance from this fund once per year.
|Hours||Mon-Fri 8:30 am-4:30 pm * summer hours Mon-Fri 8:30 am-4 pm, Victoria Day-Labour Day|
|Areas Served||Guelph ; Wellington County|
|Eligibility||Low income residents of Guelph and Wellington County, including social assistance recipients (Ontario Works and Ontario Disability Support Program) and people with fixed incomes. Individual residents and families may apply for these programs.|
|Application||Call for information on application process * applicants must provide verification of all sources of household income, assets (including bank accounts) and shelter costs, and most current Canada Revenue Agency income tax assessment.|
|Languages||English ; Interpretive Services ; translation services can be arranged|
|Legal Status||(20) Regional Government|
|Funding||Regional / Municipal|
|Service Categories||County Government Departments/Offices ; Utility Assistance|