Notices
Public Comments Appointments are no longer necessary for Health card services. However, making an appointment means you do not have to wait in line for service. Book online at: Book an appointment or call 1-888-376-5197 for health card inquiries.
Contact Information
Alternate Name Service Ontario
Office Phone General inquiries 1-800-267-8097 
Health Card Inquiry 1-888-376-5197 
Driver and Vehicle Inquiry 1-800-387-3445
TTY Phone 1-800-268-7095 * health card inquiries 1-800-387-5559
Website www.serviceontario.ca
Description (Site) University of Guelph Area
Located In Community Guelph
Address & Map
1 Stone Rd W, 1st Fl
Guelph, ON N1G 4Y2
 
View MapQuest Map
Intersection Gordon St and Stone Rd W
Physical Access Fully Accessible - wheelchair accessible main entrance, unobstructed route to office ; Designated parking at entrance ; Lower level counter, wheelchair and companion seating ; accessible parking available, paid parking available ; accessible by Guelph Transit -- see schedules and route maps
Description & Services
Description (Agency) Access to a wide range of Ontario government services and information.
Description (Service) Services include * staff assistance * information and referral

Business Registrations -- basic business registration * Business Info Line 1-888-745-8888

Driver and Vehicle -- vehicle permits and plates * drivers licences * accessible parking permits * copies of records * product sales
Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Employment -- filing of claims under Employment Standards and Employment Protection for Foreign Nationals Act

Fish and Wildlife -- fishing and hunting licences * outdoors card - address change; licence searches, replacement licences * hunter apprenticeship safety card

Forms, Publications and Official Documents -- authentication of documents, commissioner of oaths (call ahead via general inquiries to verify if type of document can be commissioned)

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * replacing a red and white health card with photo health card * organ and tissue donor registration

Housing and Property -- Landlord and Tenant Board application filing

Photo Identification -- Ontario Photo Card - change of name, address, digital signature ; renewal, replacement and digital photo

Taxes -- authorize or cancel a representative * other provincial tax services

**Self-service public computer available at this location to access government information and online services for residents and businesses.
**Standard suite of services provided for Ministry of Labour.
Hours Mon-Fri 8:30 am-5 pm
Areas Served Guelph ; Wellington County
Eligibility Most services -- no restrictions
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online * see website for locations of ServiceOntario centres offering a full suite of drivers licence services 
 
Health card services are also available by appointment - see website for Online Appointment Booking
Languages English ; French - designated bilingual location
Fees Service - fees for some transactions
Other Details
Legal Status (30) Provincial Government
Print Material Online ordering for ServiceOntario Publications
Subjects
Service Categories Birth Certificates ; Business Registration/Licensing ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Labour Standards and Practices ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance ; Title Registration/Titles