Contact Information
Alternate Name CV19 ; Service Ontario
Office Phone General inquiries 1-800-267-8097 
ServiceOntario INFOline (Ministry of Health) 1-866-532-3161 
Driver's licence inquiry 1-800-387-3445
TTY Phone General inquiries 1-800-268-7095 
ServiceOntario INFOline 1-800-387-5559
Description (Site) University of Guelph Area
Located In Community Guelph
Address & Map
1 Stone Rd W, 1st Fl
Guelph, ON N1G 4Y2
View MapQuest Map
View Google Map
Intersection Gordon St and Stone Rd W
Physical Access Fully Accessible - wheelchair accessible main entrance, unobstructed route to office ; Designated parking at entrance ; Lower level counter, wheelchair and companion seating ; accessible parking available, paid parking available ; accessible by Guelph Transit -- see schedules and route maps
Description & Services
Description (Agency) Access to a wide range of Ontario government services and information.
Description (Service) Services include * staff assistance * information and referral

Authentication of documents -- Commissioner of Oaths

Business registration -- register a sole proprietorship/general partnership * Business Info Line 1-888-745-8888

Driver and vehicle records -- vehicle permits, plates and stickers * drivers licences * accessible parking permits * driver and vehicle records * br> Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Fishing, hunting and camping -- fishing and hunting licences * Outdoors card - address change; obtain/renew/replace Outdoors card

Health card and insurance (OHIP) -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * replacing a red and white health card with photo health card

Housing and property -- file an application with the Landlord and Tenant Board

Organ and tissue donation -- Register to be an organ and tissue donor

Photo card -- obtain or renew an Ontario photo card

Taxes -- authorize or cancel a representative for certain tax matters * other provincial tax services

**Self-service public computer available at this location to access government information and online services for residents and businesses
Hours COVID-19 -- Reduced hours in effect Mon-Fri 9 am-4 pm 
**Online applications available for the majority of ServiceOntario products
Areas Served Guelph ; Wellington County
Eligibility Most services -- no restrictions
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online. See website for locations of ServiceOntario Centres

For information on how to renew an Ontario health card, see health card renewal
Languages English ; French - designated bilingual location
Fees Service - fees for some transactions
Other Details
Legal Status (30) Provincial Government
Print Material Online ordering for Publications Ontario
Service Categories Business Registration/Licensing ; Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Housing Issues ; Provincial/Territorial Government Information Services ~ Tax Issues ; Provincial/Territorial Health Insurance