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Ontario. ServiceOntario

Site: Guelph - Stone Rd Service Counter

Service: Provincial Government Services

Public Comments Appointments are no longer necessary for Health card services. However, making an appointment means you do not have to wait in line for service. Book online at: Book an appointment or call 1-888-376-5197 for health card inquiries.
Contact Information
Alternate Name Service Ontario
Office Phone General inquiries 1-800-267-8097 
Health Card Inquiry 1-888-376-5197 
Driver and Vehicle Inquiry 1-800-387-3445
TTY Phone 1-800-268-7095 * health card inquiries 1-800-387-5559
Site Location Guelph-University of Guelph
Located In Community Guelph
Address & Map
1 Stone Rd W, 1st Fl
Guelph, ON N1G 4Y2
View MapQuest Map
Intersection Gordon St and Stone Rd W
Physical Access Fully Accessible - wheelchair accessible main entrance, unobstructed route to office ; Designated parking at entrance ; * lower level counter, wheelchair and companion seating 
* accessible parking available, paid parking available - $2/hour  
* accessible by University Court Bus Route 52, contact Guelph Transit for information
Description & Services
Description (Service) Access to wide range of Ontario government services and information * staff assistance, information and referral

Business Registrations -- basic business registration * Business Info Line 1-888-745-8888

Driver and Vehicle -- vehicle permits and plates * drivers licences * enhanced drivers licences * accessible parking permits * copies of records * product sales
Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Employment -- filing of claims under Employment Standards, and Employment Protection for Foreign Nationals Act

Fish and Wildlife -- fishing and hunting licences * outdoors card - address change; licence searches, replacement licences * hunter apprenticeship safety card

Forms, Publications and Official Documents -- authentication of documents - commissioner of oaths

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * replacing a red and white health card with photo health card * organ and tissue donor registration

Housing and Property -- Landlord and Tenant Board application filing

Photo Identification -- Ontario Photo Card - change of name, address, digital signature ; renewal, replacement and digital photo

Taxes -- authorize or cancel a representative * other tax services

**Self-service public computer available at this location to access government information and online services for residents and businesses.
**Standard suite of services provided for Ministry of Labour.
Hours Mon-Fri 8:30 am-5 pm
Areas Served Guelph ; Wellington County
Eligibility Most services -- no restrictions
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online * see website for locations of ServiceOntario centres offering a full suite of enhanced drivers licence services 
**Health card services are also available by appointment - see website for Online Appointment Booking
Languages English ; French - designated bilingual location
Fees Service - fees for some transactions
Other Details
Legal Status (30) Provincial Government
Resources Online ordering for ServiceOntario Publications
Service Categories Birth Certificates ; Business Registration/Licensing ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Labour Standards and Practices ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial Government Information Lines ; Provincial/Territorial Health Insurance ; Title Registration/Titles