Public Comments NOTE: The main office for the County of Wellington Settlement Services Program is located in Fergus at 321 St Andrew St W
Contact Information
Alternate Name Immigrant Settlement Program ; Newcomer Settlement ; Settlement Program
Former Name Immigrant Settlement and Adaptation Program
Office Phone 519-837-2670
Toll Free Phone 1-800-265-7294 ext 4819
Fax 519-787-8241
Primary Contact Melissa Schwenger, Settlement Services Clerk; Phone: 519-837-2670 ext 4819; Email:
Alternate Contact Colleen Brunelle, Fergus Program Manager; Phone: 519-837-2670 ext 4808; Email:
Primary Executive Colleen Brunelle, Fergus Program Manager
Located In Community Guelph
Address & Map
138 Wyndham St N
Guelph, ON N1H 4E8
Intersection Wyndham St and Woolwich St
Other Locations County of Wellington Fergus Office
321 St Andrew St W
Fergus, ON N1M 1P1

Wellington County Learning Centre
207A George St
Arthur, ON N0G 1A0

Community Mennonite Fellowship
109 Wellington St S
Drayton, ON N0G 1P0

Minto-Mapleton Family Health Team
11 Andrews Dr
Drayton, ON N0G 1P0

East Wellington Community Services
45 Main St
Erin, ON N0B 1T0

Wellington County Library, Mount Forest Branch
118 Main St N
Mount Forest, ON N0G 2L0

Wellington County Library, Rockwood Branch
121 Rockmosa Dr
Rockwood, ON N0B 2K0

Wellington County Library, Puslinch Branch
29 Brock Rd S
Puslinch, ON N0B 2J0
Physical Access Fully Accessible
Description & Services
Description (Service) Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * needs and eligibility assessment and referrals * consumer and community information * orientation to local community * assistance to access a range of settlement services 
Settlement Services provides assistance with the following: 
* finding and completing forms and applications 
* advice on banking, shopping, managing a household and other everyday tasks 
* interpreters or translators if needed 
* counselling on transition issues, family and emotional difficulties 
* initial employment counselling, such as job search skills, resume writing, interview skills and career goal setting and planning  
* accessing professional and essential services (such as doctors, lawyers and schools) 
* registering for language training 
* finding a place to live
Hours Office Mon-Fri 8:30 am-4:30 pm * summer hours Mon-Fri 8:30 am-4 pm, Victoria Day-Labour Day 
Other locations: contact Settlement Services Clerk
Areas Served Guelph ; Wellington County
Eligibility * permanent residents of Canada who have not become Canadian citizens  
* protected persons as defined by Section 95 of the Immigration and Refugee Protection Act  
* individuals who have been selected, in Canada or overseas, to become permanent residents  
* Convention refugees and protected persons overseas who have been selected for resettlement in Canada  
* persons with live-in caregiver status 
**Note: While this service is mainly for newcomers, other eligible immigrants who need help adapting to Canadian society may also qualify, regardless of how long they have been in Canada
Application Contact Settlement Services Clerk
Languages English ; Spanish ; Interpretive Services
Fees None - no cost to permanent residents, convention refugees or people with live-in caregiver status in the County of Wellington and City of Guelph
Other Details
Legal Status (20) Regional Government
Funding Federal - Immigration, Refugees and Citizenship Canada
Service Categories County Government Departments/Offices ; Cultural Transition Counselling ; Immigrant Benefits Assistance ; Immigrant/Newcomer Accompaniment Programs ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Syrian Community ; Prejob Guidance ~ Immigrants (Canada) ; Prejob Guidance ~ Refugees ; Specialized Information and Referral ~ Immigrants/Refugees