Public Comments Closed from Christmas Day through New Years Day
Contact Information
Alternate Name Access, Information & Referral ; AIR ; Child & Youth Sexual Assault Team ; CV19 ; CYSAT ; Developmental Services Guelph ; Distress Line ; EAP ; Employee Assistance Program ; Family Counselling and Support Services for Guelph-Wellington ; Family Counselling Guelph ; FCSSGW ; High Conflict Communication ; HT1 ; Intensive Behaviour Support ; Male Survivor Network ; Male Survivors Network ; Mediation ; PAR ; Partner Assault Response ; Peaceful Alternatives ; Quick Access Walk In Service ; TeleConnect Line ; Violence Against Women
Former Name Guelph Wellington Counselling Centre
Office Phone 519-824-2431
Toll Free Phone 1-800-307-7078
Fax 519-824-3598
Social Media Facebook LinkedIn Twitter
Primary Contact Reception; Phone: 519-824-2431 ext 10
Alternate Contact Intake; Phone: 519-824-2431 ext 12
Volunteer Coordinator Colten Ura, Manager, Support Services; Phone: 519-824-2431 ext 26
Primary Executive Joanne Young Evans, Executive Director
Description (Site) Guelph-North West
Located In Community Guelph
Address & Map
20 Shelldale Cres
Guelph, ON N1H 1C8
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Intersection Dawson Rd and Willow Rd
Physical Access Fully Accessible ; located on a well-serviced transit route
Description & Services
Description (Agency) Works collaboratively with the community by providing specialized well-being resources in Guelph Wellington and surrounding area.
Description (Service) COVID-19 Update: Face to face services resumed Jul 28, 2020.
Counselling is offered in person/phone or by video for most programs. Staff continue to be in contact with developmental service clients. Walk-in mental health clinics (Mon in Mount Forest - call for appointment, Tue in Harriston - call for appointment, Wed in Guelph - in-person walk in, and Thu in Fergus - in-person walk in. For appointments, call 519-824-2431.

Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760

Individual, couple, and family counselling:
* Employee Assistance Program (EAP): confidential counselling and referral services for employees and their families
* service coordination / case management services for people with a developmental disability and autism spectrum disorder across the age continuum
* Access Information and Referral - AIR- intake for children's developmental services for Guelph and Wellington County

Support Groups:
* Breaking Free - children who have witnessed family violence
* Child and Youth Sexual Assault Team (CYSAT) - children who have been sexually abused, and youth at risk for sexually offending
* High Conflict Communication - separating or divorcing families to foster good communication with children and develop a parenting plan

Men and Women:
* Partner Assault Response Program - for people who perpetrate violence
* men's and women's groups - people surviving childhood sexual abuse
* trauma counselling and support groups
* women who have experienced domestic violence
* member agency of Support Services Network for Male Survivors in Ontario

Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)

**Satellite offices in Mount Forest, Fergus and Harriston
Hours Mon-Thu 9 am-9 pm, Fri 9 am-5 pm * alternate Sat 9 am-2 pm
Quick Access Walk-In Counselling Service Wed 1 pm-7 pm
Board meetings bi-monthly, fourth Tue of alternating months for approximately two hours, Sep-Jun
Committee work during months that the Board does not meet
Areas Served Guelph ; Wellington County
Eligibility Counselling services: no restrictions 
Access Information and Referral for Developmental Services (AIR): children and youth 17 years and younger with developmental disabilities or Autism Spectrum Disorder
Application Quick Access Walk-In service for therapeutic counselling * appointment required for other services
Languages English ; Interpretive Services
Fees Service ; Many funded programs at no cost to residents of Guelph and Wellington County who meet admission requirements * subsidized rate available for many services as per sliding fee scale based on household income and family size;  
Hourly rate for individual, couple, or family counselling is $140 per one hour session
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1986
Funding Provincial ; Donations ; United Way ; Fees ; Shared Service Contracts
Print Material Brochures
Service Categories Abuse/Violence Related Support Groups ; Case/Care Management ~ Autism Spectrum Disorder ; Case/Care Management ~ Developmental Disabilities ; Counselling for Children Affected by Domestic Violence ; Divorce Counselling ; Employee Assistance Programs ; Family Counselling ; General Counselling Services ~ Adult Child Abuse Survivors ; Sexual Assault Counselling ~ Children ; Sexual Assault Counselling ~ Men ; Sexual Assault Counselling ~ Women ; Spouse/Intimate Partner Abuse Counselling