Contact Information
Alternate Name CV19
Office Phone General inquiries, Service Guelph 519-822-1260 
Mayor's Office 519-837-5643 
Building Services 519-837-5615 
By-law Enforcement, Licensing and Security Division 519-837-2529 
Overnight parking exemptions 519-837-2529 
Office of the Chief Administrative Officer 519-837-5602 
City Clerk's Office, Commissioner of Oaths 519-837-5603 
Engineering Services 519-837-5604 
Planning Services 519-837-5616 
Taxation and Revenue 519-837-5605 
Tourism Services 519-837-1335
After Hours Phone Operations (traffic lights, road obstructions) 519-837-5628, select 1 for emergencies 
Water Services 1-866-630-9242
TTY Phone 519-826-9771
Social Media Facebook Twitter
Primary Executive Scott Stewart, Chief Administrative Officer
Alternate Executive Trevor Lee, Deputy Chief Administrative Officer, Corporate Services
Description (Site) Adjacent to Ontario Court of Justice, Provincial Offences building
Site Location Guelph-Downtown
Located In Community Guelph
Address & Map
City Hall
1 Carden St
Guelph, ON N1H 3A1
View MapQuest Map
Intersection Wilson St and Carden St
Physical Access Fully Accessible
Description & Services
Description (Agency) Provides access to City information, services and resources.
Description (Service) COVID-19 Update: See City of Guelph services during COVID-19 for updates, service changes, and community supports.

* List of City departments
* Mayor and City Council contact information.
* City By-laws and Policies

Online Service Request Portal: How can we help you?
* residents may report a problem, request work, provide feedback
* links with service request form (if applicable)
* access to information such as bylaw compliance; Guelph Transit; parking; pets and wildlife; parks and trails; roads and sidewalks maintenance; snow removal and winter maintenance; traffic control, signs and signals, trees, waste collection

To report issues with a traffic light, call Operations at 519-837-5628. To report issues with a light in a park, call the Parks Department at 519-837-5626.

For information on reporting malfunctioning streetlights to Alectra Utilities (Guelph Hydro), see Streetlight Reporting Form
Hours Office hours Mon-Fri 8:30 am-4:30 pm, Sep-Jun * Mon-Fri 8:30 am-4 pm, Jul-Aug
Dates Overnight parking restrictions (prohibit on-street parking on most city streets) Mon-Sun 2 am-6 am, Dec 1-Apr 1
Areas Served Guelph
Eligibility City of Guelph residents for most services and programs
Application See website for information on various services or call ServiceGuelph
Languages English
Fees Service - for some services, see website for details
Other Details
Legal Status (10) Local Government
Funding City / Town
Service Categories City Government Departments/Offices ~ Government Services Issues ; City Government Information Services ~ Government Services Issues ; Mayors Offices