Contact Information
Office Phone General Inquiries, Service Guelph 519-822-1260 
Mayor's Office 519-837-5643 
Building Services 519-837-5615 
By-law Compliance and Enforcement 519-837-2529 
Overnight guest parking exemptions (automated line): 519-836-7277 
Office of the Chief Administrative Officer 519-837-5602 
City Clerk's Office, Commissioner of Oaths 519-837-5603 
Engineering Services 519-837-5604 
Planning Services 519-837-5616 
Recreation and Leisure Program Registration 519-837-5699 
Tourism Services 519-837-1335
Toll Free Phone Parking ticket payments (by credit card) 1-877-678-8465
After Hours Phone City services 519-822-1260 ext 9
TTY Phone 519-826-9771
Fax Mayor's Office 519-822-8277 
Building Services 519-822-4632 
Recreation and Leisure Program Registration 519-763-9240
E-Mail info@guelph.ca
Website guelph.ca
Social Media Facebook Twitter
Primary Executive Derrick Thomson, Chief Administrative Officer; Phone: 519-822-1260 ext 2221; Email: cao@guelph.ca
Site Location Guelph-Downtown
Located In Community Guelph
Address & Map
City Hall
1 Carden St
Guelph, ON N1H 3A1
 
View MapQuest Map
Intersection Wilson St and Carden St
Physical Access Fully Accessible
Description & Services
Description (Agency) Provides access to City information, services and resources.
Description (Service) * List of City departments 
* Mayor and City Council contact information. 
* City By-laws and Policies 
 
Online Service Request Portal: How can we help you? 
* residents may report a problem, request work, provide feedback 
* links with service request form (if applicable) 
* access to information such as bylaw compliance; Guelph Transit; parking; pets and wildlife; parks and trails; roads and sidewalks maintenance; snow removal and winter maintenance; traffic control, signs and signals, trees, waste collection 
 
To report issues with a traffic light, call Operations at 519-837-5628. To report issues with a light in a park, call the Parks Department at 519-837-5626. 
 
For information on reporting malfunctioning street lights to Guelph Hydro, see Street lights
Hours Office hours Mon-Fri 8:30 am-4:30 pm (4 pm, Jul-Aug)
Dates Overnight parking restrictions (prohibiting on-street parking on most city streets) Mon-Sun 2 am-6 am, Dec 1-Apr 1
Areas Served Guelph
Eligibility City of Guelph residents for most services and programs
Application See website for information on various services or contact ServiceGuelph
Languages English
Fees Service - for some services - see website for details
Other Details
Legal Status (10) Local Government
Subjects
Service Categories City Departments/Offices ; City Government Information Lines ; Mayors Offices