ARCH - HIV/AIDS Resources and Community Health

Contact Information
Alternate Name ARCH HIV/AIDS Resources & Community Health ; CV19
Former Name AIDS Committee of Guelph and Wellington County (March 5, 2014)
Office Phone 519-763-2255
Toll Free Phone 1-800-282-4505
Fax 519-763-8125
Social Media Facebook
Primary Contact Jillian Watkins, Interim Executive Director; Phone: 519-763-2255 ext 129; Email:
Alternate Contact Becki Linder, Harm Reduction Outreach Coordinator; Phone: 519-763-2255 ext 151; Email:
Primary Executive Jillian Watkins, Interim Executive Director
Description (Site) Across from St Joseph's Health Centre in Guelph, behind the Rhubarb Café
Site Location Guelph-North West
Located In Community Guelph
Address & Map
77 Westmount Rd, Unit 110
Guelph, ON N1H 5J1
View MapQuest Map
View Google Map
Intersection Division St and Westmount Rd
Physical Access Fully Accessible
Description & Services
Description (Agency) Confidential care and support for people living with HIV and AIDS and their families, friends and caregivers. Provides accessible, culturally responsive, and holistic support services, programs and education to people living with, affected by, and at risk of HIV and AIDS.
Description (Service) NOTE: HIV testing is not available during the COVID-19 pandemic. Current COVID-19 precautions will remain in place until at least September 2020 for the safety of clients, staff, and the community.

Support Services: counselling for persons living with HIV/AIDS to assess needs and establish a continuum of support services
* treatment information
* complementary therapies
* practical support: transportation to medical appointments, limited financial assistance, home and hospital visits
* benefits counselling and advocacy to facilitate access to government benefit programs (Trillium, ODSP, CPP, Ontario Works)
* service coordination with other health and social service agencies

African-Caribbean Community Development: forms partnerships with the ACB ethnocultural associations to assist in capacity building and community development to address the issues related to HIV/AIDS and newcomers

Education Program: non-judgmental, accurate information about HIV/AIDS and related topics delivered through workshops, seminars, resource centre and lending library, HIV/AIDS information line, brochure distribution, peer education training

Capacity Building: aims to empower individuals living with HIV/AIDS, promote healthy relationships with sexual partners, strengthen overall well-being of HIV+ individuals, and reduce the possibility of new HIV and other sexually transmitted infections

Harm Reduction and Needle Exchange Program: to reduce the spread of HIV and Hepatitis B and C, encourages safer drug use and safer sex, provides access to health and social service agencies, offers support people who use substances, and provides education
Distribution of harm reduction materials including new syringes, water, filters, swabs, ties; sharps containers for safe disposal of used needles

Women’s Community Development: aims to build local community capacity to respond to women's HIV and AIDS prevention needs and to improve the quality of life for women living with or affected by HIV and AIDS

Youth Empowerment and Engagement Project (YEP): to provide community-based education workshops for at risk youth including Gay, Bi, Trans and MSM communities. Running LGBTQ+ inclusive youth drop-in's on a weekly basis to engage youth in different community based activities/ as well as identifying youth friendly services. Also to provide youth volunteers with lived experience peer-to-peer outreach opportunities..

ARCH Clinic: community-based outpatient HIV clinic offering effective, compassionate care and treatment for people living with HIV/AIDS who reside in Guelph-Wellington-Dufferin, Kitchener-Cambridge-Waterloo, Grey-Bruce Counties.
The clinic is client and family-centered, emphasizing a continuum of care. Clinic staff help people living with HIV/AIDS address their many complex health, social and emotional needs. Also includes a TransHealth Clinic that offers hormonal treatment options for those looking for medical support through transitioning.

Testing and Immunization Clinics: anonymous HIV testing, confidential ; Hep B/C Testing, Hepatitis B immunization and Hepatitis A for those involved in high risk activities
* no appointment required - first come, first served basis
* see website for schedule
* testing courtesy of Dufferin-Wellington-Guelph Public Health
* ARCH works in collaboration with the ARCH Clinic to integrate and coordinate clinic and agency services
Hours Office hours Mon 9 am-6 pm * Tue-Thu 9 am-12:30 pm, 1:30 pm-5 pm * Fri 9 am-1 pm 
NOTE: HIV Testing schedule is temporarily suspended due to COVID-19
Areas Served Bruce County ; Dufferin County ; Grey County ; Guelph ; Waterloo Region ; Wellington County ; for ARCH Clinic services
Eligibility People with HIV/AIDS, their families, partners, friends and caregivers 
TransHealth Clinic: Patients can self-refer or be referred to ARCH by a health care provider
Application Call or e-mail for information or to schedule appointments outside office hours or at alternative locations
Languages English ; Interpretive Services - available upon request
Fees None
Time-Limited Events AIDS Awareness Week: last week in Nov ; HIV/AIDS Vigil: Dec 1
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1986
Funding Provincial - Ontario Ministry of Health ; Ontario Trillium Foundation ; Federal - Public Health Agency of Canada ; Donations - public and private ; United Way - United Way Guelph Wellington Dufferin ; AIDS Community Action Program
Elections Annual General Meeting held last Wed of Sep
Print Material Educational resources include, but are not limited to: HIV/AIDS, Sexual Health, Hep C, Harm Reduction, Living with HIV, Transgender Issues 
* resources may or may not be geared to specific populations (i.e. youth, substance use) 
* Red Scarf Awareness Campaign - scarves available (donations appreciated) 
* online newsletter
Service Categories AIDS/HIV Prevention Counselling ; Condition Specific Treatment ~ AIDS/HIV ; Health/Disability Related Counselling ~ AIDS/HIV ; HIV Testing ; Needle Exchange/Distribution Programs ; Newcomer Settlement Services ~ African Community ~ AIDS/HIV Issues ; Newcomer Settlement Services ~ Caribbean Community ~ AIDS/HIV Issues ; Personal Health Care Advocate Services ~ AIDS/HIV ; Special Libraries ~ AIDS/HIV Issues ; Street Outreach Programs ~ AIDS/HIV ; Talklines/Warmlines ~ AIDS/HIV Issues