Guelph Wellington Women In Crisis

Site: Wellington County - Satellite Offices

Service: Rural Women's Support Program

Public Comments Immediate telephone support and information counselling available through 24-hour crisis lines: 519-836-5710 or 1-800-265-7233  
Erin: 519-833-2301; Fax: 519-833-7563  
Fergus: 519-843-6834; Fax: 519-843-9945  
Mount Forest: 519-323-3638; Fax: 519-323-2844  
Palmerston: 519-343-5192; Fax: 519-343-5197
Contact Information
Alternate Name G-W WIC ; Guelph-Wellington Women In Crisis ; GWWIC ; RWSP ; WIC
Office Phone Administration 519-836-1110
TDD Phone 519-836-5710; 1-800-265-7233 (24 hours)
Crisis Phone 519-836-5710; 1-800-265-7233 (24 hours)
Fax 519-836-1979
Primary Contact Jacinta Gillen, Rural Support Program Manager; Phone: 519-546-5307; Email:
Volunteer Coordinator Volunteer and Crisis Line Manager; Phone: 519-836-6831; Email:
Primary Executive Sly Castaldi, Executive Director; Phone: 519-836-1110
Alternate Executive Jennifer Davies, Manager of Programs and Services; Phone: 519-836-1110; Email:
Site Location Guelph-Downtown Area
Located In Community Guelph
Address & Map
Administration Office
38 Elizabeth St
Guelph, ON N1E 2X2
View MapQuest Map
Intersection Elizabeth St and Huron St
Mailing Address c/o Post Office 
Box 1451 
Guelph, ON N1H 6N9
Accessibility Partially Accessible ; Accessibility varies by location - Fergus/Palmerston offices - wheelchair accessible; Erin/Mount Forest offices - not accessible; alternative accessible meeting locations can be arranged
Description & Services
Description (Service) Support services for women and their children who are experiencing or have experienced physical, emotional, sexual, verbal, financial abuse and/or stalking.  
* non-residential program (connects women to Marianne's Place) 
* individual and group counselling 
* childcare available during counselling 
* safety planning 
* support for survivors of childhood sexual abuse/sexual assault/harassment/stalking  
* appointment arranged in mutually agreed location if required 
* transportation, accompaniment to police, court, hospital, lawyer, shelter, rural services 
* advocacy / referral to community agencies 
* education / training on all woman abuse / sexual violence issues 
* support for criminal injuries compensation/victim impact statements/restraining orders 
* housing / legal / financial / custody information and support 
* support for family / partners / friends of survivors 
* client library and resource materials  
* public education presentations available on request 
Volunteer opportunities available; local training provided.
Hours Guelph Mon-Fri 9 am-5 pm * hours may vary in other locations, some evening groups available
Areas Served Erin ; Fergus ; Mount Forest ; Palmerston ; Wellington County
Eligibility Ages: 16 year(s) and up 
Women 16 years and older and their children who are physically, emotionally, financially or sexually abused
Application Call for information and assistance
Languages English ; Interpretive Services - can be arranged if needed
Fees None
Other Locations 45 Main St
Erin, ON N0B 1T0

479 St. Patrick St W
Fergus, ON N1M 1M2

102 Main St S
Mount Forest, ON N0G 2L3

360 King St, Unit 3
Palmerston, ON N0G 2P0
Other Details
Legal Status (50) Non Profit
Established 1986
Funding United Way
Service Categories Abuse/Violence Related Support Groups ; In Person Crisis Intervention ~ Rural Residents ~ Abused Women ; Sexual Assault Counselling ~ Children ; Sexual Assault Counselling ~ Women