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Contact Information
Alternate Name Community Support Services
Former Name East Wellington Advisory Group for Family Services (Jan 2009)
Office Phone 519-856-2113
Fax 519-856-1498
Social Media Facebook YouTube
Primary Contact Barb Carscadden, Manager, Community and Volunteer Engagement; Phone: 519-856-2113 * 519-833-9696; Email:
Alternate Contact Krista Heilesen, Coordinator, Transportation; Email:
Volunteer Coordinator Barb Carscadden, Manager, Volunteer Engagement & Transportation Services; Phone: 519-856-2113
Primary Executive Kari Simpson, Chief Executive Officer; Phone: 519-833-9696
Description (Site) Located at corner of Harris St and Hwy 7
Located In Community Rockwood
Address & Map
107 Harris St
Rockwood, ON N0B 2K0
View Google Map
Intersection Harris St and Hwy 7
Physical Access Fully Accessible - Parking ; Not Accessible - Entrance - ramp with small step into building ; Washroom - Not Accessible ; Staff will make arrangements to accommodate clients with physical challenges to access service
Description & Services
Description (Service) Multi-service agency that serves community members in need by providing hunger and illness relief services, counselling, transportation assistance, recreational programs, and other forms of aid to improve their quality of life. Also offers information on available services, community outreach and liaison with related organizations, transportation, and volunteer opportunities. Services in Rockwood include: 
Seniors' Services 
* Adult Day Program (transportation provided to Erin Centre 2000) 
* health clinics: hearing clinics, foot care clinics, information sessions (call 519-833-0087) 
Transportation Services 
* for eligible adults 18+ years of age  
* services are dependent on volunteer availability 
Information and Referral Services 
* government forms and program information, information on community services and leisure activities, advocacy, assistance with form filling, caregiver support and information, annual income tax clinics 
Community Support Services 
* an outreach worker is at the Rockwood office (Tue, Fri) 
Rockwood Food Bank 
* assists residents of Guelph-Eramosa Township and Town of Erin in need of emergency food supplies 
* Christmas outreach program provides festive food and groceries, and gifts for children and family members 
* Backpack Program 
* EWCS Food Bank maintains many community partnerships (e.g. schools, churches, social clubs) 
* income tax clinics 
* assistance with connecting to other service providers 
New To You 
* sells gently used, seasonal clothing accessories, shoes and books
Hours Office Mon-Fri 8:30 am-4 pm  
New to You Thrift Shop Mon-Fri 9 am-4 pm 
Adult Day Program in Erin Mon, Wed-Thu 9:30 am-3 pm
Areas Served Erin - Town of Erin ; Guelph-Eramosa - East Wellington and surrounding area
Eligibility No restrictions - for most programs and services. Call for details.
Application Call or visit website for information
Languages English
Fees Program - call for information
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Funding City / Town ; Regional / Municipal ; Provincial ; Grants ; Fundraising ; Donations ; United Way
Service Categories Adult Day Programs ; Certificates/Forms Assistance ; Christmas Programs ; Comprehensive Information and Referral ; Congregate Meals/Nutrition Sites ; Family Support Centres/Outreach ; Food Banks ; General Paratransit/Community Ride Programs ; School Supplies ; Tax Preparation Assistance ; Thrift Shops ; Volunteer Opportunities