Contact Information
Alternate Name Community Support Services ; CV19
Former Name East Wellington Advisory Group for Family Services (Jan 2009)
Fax 519-856-1498
Social Media Facebook YouTube
Primary Contact Barb Carscadden, Manager, Volunteer Engagement and Transportation Services; Phone: 519-856-2113 * 519-833-9696; Email:
Alternate Contact Krista Heilesen, Coordinator, Transportation; Email:
Volunteer Coordinator Barb Carscadden, Manager, Volunteer Engagement and Transportation Services
Primary Executive Kari Simpson, Chief Executive Officer; Phone: 519-833-9696
Description (Site) Located just north of the train tracks, across from Rockmosa Community Centre.
Located In Community Rockwood
Address & Map
143 Dennis St, Unit B
Rockwood, ON N0B 2K0
View Google Map
Intersection Jackson St and Hwy 7
Physical Access Partially Accessible - Entrance - Accessible ; Washroom - Not Accessible ; Staff will make arrangements to accommodate clients with physical challenges to access service
Description & Services
Description (Service) COVID-19 Update:: For available services and contact information, see

Multi-service agency that serves community members in need by providing hunger and illness relief services, counselling, transportation assistance, recreational programs, and other forms of aid to improve their quality of life. Also offers information on available services, community outreach and liaison with related organizations, transportation, and volunteer opportunities. Services in Rockwood include:

Seniors' Services
* Adult Day Program (transportation provided to Erin Centre 2000)
* health clinics: hearing clinics, foot care clinics, information sessions (call 519-833-0087)

Transportation Services
* for eligible adults 18+ years of age
* services are dependent on volunteer availability

Information and Referral Services
* government forms and program information, information on community services and leisure activities, advocacy, assistance with form filling, caregiver support and information, annual income tax clinics

Community Support Services
* an outreach worker is at the Rockwood office (Tue, Fri)

Rockwood Food Bank
* assists residents of Guelph-Eramosa Township and Town of Erin in need of emergency food supplies
* Christmas outreach program provides festive food and groceries, and gifts for children and family members
* Backpack Program
* EWCS Food Bank maintains many community partnerships (e.g. schools, churches, social clubs)
* income tax clinics
* assistance with connecting to other service providers

a New To You * sells gently used, seasonal clothing accessories, shoes and books
Hours COVID-19 -- Services continue to be available Mon-Fri 8:30 am-4 pm 
For people needing food assistance (Township of Guelph/Eramosa), call Krista 519-856-2113 
NOTE: While the food bank remains open, items can be delivered if needed. 
For transportation inquiries or assistance picking up prescriptions, groceries etc (residents in Town of Erin or Township of Guelph/Eramosa), call Krista 519-856-2113
Areas Served Erin - Town of Erin ; Guelph-Eramosa - East Wellington and surrounding area
Eligibility No restrictions - for most programs and services. Call for details.
Application Call or visit website for information
Languages English
Fees Program - call for information
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Funding City / Town ; Regional / Municipal ; Provincial ; Grants ; Fundraising ; Donations ; United Way
Service Categories Adult Day Programs ; Certificates/Forms Assistance ; Christmas Programs ; Comprehensive Information and Referral ; Family Support Centres/Outreach ; Food Banks ; General Paratransit/Community Ride Programs ; School Supplies ; Senior Meals ; Tax Preparation Assistance ; Thrift Shops ; Volunteer Opportunities