Contact Information
Alternate Name Caressant Care Nursing & Retirement Home
Office Phone 519-848-3795
Toll Free Phone 1-800-792-3803
Fax 519-848-2273
Social Media Facebook Twitter
Primary Contact Vanessa Terpstra, Retirement Home Manager, Arthur Caressant Care; Email:
Primary Executive Lindsay Ross, Executive Director, Arthur Caressant Care; Email:
Description (Site) Junction of Hwy 6 and Hwy 9
Located In Community Arthur
Address & Map
215 Eliza St
Arthur, ON N0G 1A0
View Google Map
Intersection George St (Hwy 6) and Eliza St
Mailing Address PO Box 700 
Arthur, ON N0G 1A0
Physical Access Fully Accessible
Description & Services
Description (Service) Long-term care home with 80 beds * residential care with private rooms, semi-private rooms, and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals  
Adjoining retirement home has 41 beds * semi-private, private, deluxe private accommodation  
Services include: 
* restorative care 
* palliative care 
* Alzheimer's care, dementia care 
* dietician, therapeutic diets 
* physiotherapy programs 
* dental hygienist 
* foot care 
* pet therapy  
* chaplaincy services 
* advisory physician 
* nurse practitioner 
* on-call pharmacy services 
* tours by appointment
Hours Office Mon-Fri 9 am-5 pm 
Nursing care Mon-Sun 24 hours
Areas Served Wellington North
Eligibility Nursing home: adults who need long-term care * Local Health Integration Network care coordinators assess the needs of applicants
Application Nursing home: contact the Waterloo Wellington Local Health Integration Network * waiting list 
Retirement home: call or e-mail facility Arthur Caressant Care
Languages English
Fees Service ; Rates set by the Ontario Ministry of Long-Term Care * subsidies for basic rates may be available for eligible applicants 
Individuals who require supportive care who are already living in or planning to live in a retirement home may apply. The financial assessment includes monthly income and assets in order to determine eligibility * Fee assistance available for seniors who are considered financially eligible ; assistance is provided by Wellington County Social Services.
Other Details
Legal Status (60) Commercial
Established 1975
Funding Provincial - Ministry of Long-Term Care
Resources Accredited by Accreditation Canada. Member of Ontario Long-Term Care Association.
Service Categories Nursing Facilities ; Palliative Care ; Retirement Homes