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Guelph (City of). Public Services

Site: Guelph - Carden St - City Hall

Service: Culture, Tourism and Community Investment - Guelph Tourism Services

Contact Information
Alternate Name CV19 ; Tourism Services ; Visitor Information
Former Name Visitor and Convention Services
Office Phone 519-837-1335
Toll Free Phone 1-800-334-4519
Fax 519-837-1527
Social Media Facebook Twitter
Primary Contact Caitlin Crete, Tourism Promotions and Digital Development Coordinator, Culture, Tourism and Community Investment; Phone: 519-822-1260 ext 2532; Email:
Alternate Contact Dana Keller, Destination Development Coordinator; Phone: 519-822-1260 ext 3333; Email:
Site Location Guelph-Downtown
Located In Community Guelph
Address & Map
City Hall
1 Carden St
Guelph, ON N1H 3A1
View MapQuest Map
View Google Map
Intersection Carden St and Wilson St
Mailing Address c/o Guelph Tourism Services
Physical Access Fully Accessible
Description & Services
Description (Service) Information Centre is closed due to COVID-19. Visitor information is available via website, phone and e-mail. 
Focus of Guelph Tourism Services: 
* develop and promote Guelph as a destination 
* model the highest standard for visitor services 
* foster a community of practice to stimulate collaboration and information sharing 
* steward the Guelph story 
* measure and communicate economic impact 
Tourism Services operates the Visitor Information Centre located at Guelph Civic Museum, 52 Norfolk St * maps and brochures about regional programs and services available
Hours Tourism Services at City Hall Mon-Fri 8:30 am-4:30 pm 
Visitor Information at Guelph Museums Tue-Sun 10 am-5 pm
Areas Served Guelph ; Wellington County
Eligibility No restrictions
Application Call or visit website for information
Languages English
Fees None
Other Details
Legal Status (10) Local Government
Established 1996
Funding City / Town - City of Guelph ; Private
Print Material Annual Visit Guelph Guide, Visitors' Map, Guelph Culture Facilities information and brochures
Service Categories City Government Departments/Offices ; Tourism Development ; Tourist Information