Your feedback is important to us! Complete our  Volunteer Database Survey for a chance to win a prize.
Public Comments Administration Office is closed on all statutory and civic holidays
Contact Information
Alternate Name Community Bus ; CV19 ; Guelph Transit and Mobility Services
Office Phone 519-822-1811 
Affordable Bus Pass, agency inquiries 519-822-1260 ext 2042
TTY Phone Guelph Transit 519-837-5731  
Affordable Bus Pass 519-826-9771
Fax 519-822-1322
Social Media Facebook Twitter
Primary Contact Administration Office
Alternate Contact Ivana Cvek, Coordinator, Sales and Marketing Development; Phone: 519-822-1260 ext 2794; Email:
Description (Site) Administration Office: Guelph-East, south of York Rd
Located In Community Guelph
Address & Map
170 Watson Rd S
Guelph, ON N1L 1C1
View MapQuest Map
View Google Map
Mailing Address City Hall 
1 Carden St 
Guelph, ON N1H 3A1
Physical Access Fully Accessible ; Full fleet of low-floor buses provides fully accessible service to all bus routes operating in the City of Guelph; vehicles are designed to assist in accommodating passengers who require a ramp to board and exit bus.  
Community Bus: seats up to five passengers using mobility devices; four passengers without mobility constraints.
Description & Services
Description (Service) COVID-19 Update: Guelph Transit is changing service to slow the spread of coronavirus. Free transit until Apr 30, 2020; operating on a 30-minute schedule Mon-Sat. No impacts to Sunday service/frequency. Service changes include:

* maximum 10 people on the bus at one time
* blocking off select seats so customers can practice physical distancing while riding the bus
* asking customers to only ride the bus for essential travel (e.g. work, medical appointments and grocery shopping)
* cancelling late night bus service and not operating university express routes
* asking all customers to board and exit the bus using the rear doors. People with accessibility needs can continue to board and exit using the front doors

Provides public transportation in the City of Guelph and door-to-door mobility service for persons unable to use public transit.

The Community Bus is a conventional sized bus that serves passengers with or without mobility devices.
Passengers may flag the Community Bus along its routing whether standing at a bus stop or not. Passengers are also allowed to request a stop at existing bus stops or locations along the routing of the Community Bus.

For more information, see Community Bus service
Hours Administration office is open Mon-Fri 8 am-4 pm 
Guelph Transit conventional service: 
Mon-Fri 5:45 am-12:15 am (buses operate on a 10, 15, 20 or 30 minute service schedule) 
Sat 5:45 am-12:15 am, Sun 9:15 am-6:45 pm (buses operate on a 30 minute service schedule, except Route 99 Mainline and Route 41 Downtown-University Express. See individual route schedules for more detail) 
Statutory holidays 9:15 am-6:45 pm (buses operate on a staggered 60 minute service schedule) 
Civic holidays 9:15 am-6:45 pm - John Galt Day (first Mon in Aug) and Boxing Day (Dec 26), buses will provide service every 30 minutes 
Dec 24: 5:45 am-6:30 pm (buses will provide service every 30 minutes) 
Community Bus service is available Mon-Sat 8:30 am-4:30 pm
Areas Served Guelph
Eligibility Visit website for information on Guelph Transit fare programs and any eligibility criteria that may apply.
Application Application forms for the Affordable Bus Pass Program and Annual Transit and Parking Pass for Veterans are available online at Fares and passes

Mobility Services application form: see Guelph Transit Mobility Services

Affordable Bus Pass applications are available at the following locations:
* ServiceGuelph, City Hall, 1 Carden St, Mon-Fri 8:30 am-4:30 pm
* Evergreen Seniors Community Centre, 683 Woolwich St, Mon-Fri 8:30 am-4 pm
* West End Community Centre, 21 Imperial Rd S, call 519-837-5657 for hours
* Victoria Road Recreation Centre, 151 Victoria Rd N, call 519-837-5621 for hours
* Guelph Transit, 170 Watson Rd S, Mon-Fri 8:30 am-4:30 pm
Languages English
Fees Service - bus fares and passes
Other Details
Legal Status (10) Local Government
Funding City / Town
Service Categories City Government Departments/Offices ; Disability Related Transportation ; Local Bus Services ; Local Transit Passes ; Public Transit Authorities ; Transportation Expense Assistance