Immigrant Services Guelph-Wellington

Public Comments Welcoming Refugees - It is recommended that sponsors connect sponsored refugees to Immigrant Services as soon as possible upon their arrival in Guelph Wellington. Settlement staff are trained and experienced in the settlement and integration of newcomers, helping them to identify immediate needs and connect with relevant community services. Service providers within the community may contact the Settlement Services Integration Coordinator with any questions or for more information.
Contact Information
Alternate Name CLARS ; Coordinated Language Assessment and Referral System ; CV19 ; ELT ; Enhanced Language Training ; Language Assessment and Referral Centre ; Language Instruction for Newcomers to Canada ; LINC Assessment Centre ; LINC Home Study ; Occupation-Specific Language Training ; OSLT ; Settlement Workers in Schools ; SWIS
Former Name Guelph & District Multicultural Centre
Office Phone 519-836-2222
Fax 519-837-2884
Social Media Facebook
Primary Executive Sandra Cocco, Executive Director
Alternate Executive Anne Marie Gilroy, President
Description (Site) Guelph-North West
Located In Community Guelph
Address & Map
104 Dawson Rd, Unit 102
Guelph, ON N1H 1A6
View MapQuest Map
View Google Map
Intersection Dawson Rd and Speedvale Ave W
Physical Access Fully Accessible
Description & Services
Description (Agency) Services for permanent residents, convention refugees or protected persons, live-in caregivers, international students, work permit holders, refugee claimants and naturalized Canadian citizens.
Description (Service) COVID-19 Update: Office open Tuesdays by appointment only. Remote services available Monday – Friday; contact or visit website service updates for more information

Services include settlement counselling and orientation * information and referral * assistance with government benefits application * assessment of English language skills * referral to English language instruction

Settlement Services -- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * needs and eligibility assessments, post-arrival information and referral to job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement and community services

Settlement Workers in Schools Program (SWIS) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun) * settlement workers connect with newcomer students and families * one-on-one and group settings * provide settlement-related information for successful integration * services are available to all UGDSB and WCDSB schools

Coordinated Language Assessment and Referral Services (CLARS) -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)

Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations

Employment Counselling Services -- assistance with resumés and job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information

Programs and Groups:
* income tax clinics, income tax information sessions
* Orientation to Ontario Workshop
* English conversation circles
* one-on-one conversation practice
* Women's Group
* Seniors' groups

Information Sessions--available monthly on a variety of topics, visit calendar for details

Commissioner of Oaths
Hours Mon-Fri 9 am-5 pm * Thu by appointment 5 pm-6:30 pm
Areas Served Guelph ; Wellington County
Eligibility Settlement Services -- open to newcomers who are permanent residents, convention refugees, protected persons, live-in caregivers, refugee claimants or naturalized Canadian citizens

Language Assessment and Referral Centre (LARC) -- Adults 18 years or older are eligible if they meet one of these criteria: Canadian citizens born outside of Canada; permanent resident; Convention refugees, protected persons or refugee claimants; workers admitted under the Live-In Caregiver program; applicants under other programs holding the initial letter of approval from Immigration, Refugees and Citizenship Canada
Application Contact office or visit website for a full list of programs, groups and information session details -- registration required

Coordinated Language Assessment and Referral Services (CLARS) -- Call ahead to verify eligibility, book assessment appointment and confirm documents (Permanent Resident (PR) card or Landing paper with passport) to access service
Languages English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Hindi ; Punjabi ; Spanish ; Urdu ; Vietnamese ; Dari, Tigrigna, Amharic
Fees Service - Translation and Interpretation, call for information ; None - Settlement; Language Assessment; Employment Services; Programs, Groups and Information Sessions
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1977
Funding City / Town - City of Guelph ; Provincial ; Federal - Immigration, Refugees and Citizenship Canada ; Fundraising ; United Way - United Way Guelph Wellington Dufferin ; Foundation - Ontario Trillium Foundation
Elections Annually
Print Material ISGW brochures and other material available in various languages * brochures from the Ontario and federal governments, and other organizations
Service Categories Adult English as a Second Language Tests ; Adult Mentoring Programs ~ Immigrants/Refugees ; Career Exploration ~ Immigrants/Refugees ; Conversation Partners ; Cultural Transition Counselling ; English as a Second Language ; Immigrant Benefits Assistance ; Immigrant Mutual Assistance Associations ; Interpretation/Translation ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Families ; Specialized Information and Referral ~ Immigrants/Refugees ; Tax Education Seminars ; Tax Preparation Assistance