Immigrant Services Guelph-Wellington

Public Comments Welcoming Refugees - It is recommended that sponsors connect sponsored refugees to Immigrant Services as soon as possible upon their arrival in Guelph Wellington. Settlement staff are trained and experienced in the settlement and integration of newcomers, helping them to identify immediate needs and connect with relevant community services. Service providers within the community may contact the Settlement Services Integration Coordinator with any questions or for more information.
Contact Information
Alternate Name Language Instruction for Newcomers
Former Name Guelph & District Multicultural Centre
Office Phone 519-836-2222
Fax 519-837-2884
Primary Executive Sandra Cocco, Executive Director
Alternate Executive Tom Lusis, President
Site Location Guelph-North West
Located In Community Guelph
Address & Map
104 Dawson Rd, Unit 102
Guelph, ON N1H 1A6
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Intersection Dawson Rd and Speedvale Ave W
Physical Access Fully Accessible
Description & Services
Description (Agency) Services for permanent residents, convention refugees or protected persons, live-in caregivers, international students, work permit holders, refugee claimants and naturalized Canadian citizens.
Description (Service) Services include settlement counselling and orientation * information and referral * assistance with government benefits application * assessment of English language skills * referral to English language instruction

Settlement Program -- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * needs and eligibility assessments, post-arrival information and referral to job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement and community services

Settlement Program (schools) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun) * settlement workers connect with newcomer students and families * one-on-one and group settings * provide settlement-related information for successful integration * services are available to all schools

Coordinated Language Assessment and Referral Services (CLARS) -- assessment of English language skills for referral to language training programs * Language Instruction for Newcomers to Canada (LINC); English as a Second Language (ESL) * Canadian Language Benchmarks Assessment is used to measure English language skills in speaking, listening, reading and writing

Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations

Employment Related Services -- assistance with resumes, assistance with job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information

Programs and Groups:
* income tax clinics, income tax information sessions
* English conversation circles
* one-on-one conversation practice
* seniors groups
Hours Mon-Fri 9 am-5 pm * Thu by appointment 5 pm-6:30 pm
Areas Served Guelph ; Wellington County
Eligibility Settlement Services -- open to newcomers who are permanent residents, convention refugees, protected persons, live-in caregivers, refugee claimants or naturalized Canadian citizens
Language Assessment and Referral Centre (LARC) -- adult immigrants older than 18 years of age who are permanent residents, convention refugees, protected persons, live-in caregivers, refugee claimants or naturalized Canadian citizens
Application Contact office for a full list of programs, groups and details
Languages English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Hindi ; Punjabi ; Spanish ; Urdu ; Vietnamese ; Dari, Tigrigna, Amharic
Fees None
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1977
Funding City / Town - City of Guelph ; Provincial ; Federal - Immigration, Refugees and Citizenship Canada ; Fundraising ; United Way - United Way Guelph Wellington Dufferin ; Foundation - Ontario Trillium Foundation
Elections Annually
Print Material ISGW brochures and other material available in various languages * brochures from the Ontario and federal governments, and other organizations
Service Categories Adult English as a Second Language Tests ; Adult Mentoring Programs ~ Immigrants/Refugees ; Career Exploration ~ Immigrants/Refugees ; Conversation Partners ~ Immigrants/Refugees ; Cultural Transition Counselling ; English as a Second Language ; Immigrant Benefits Assistance ; Immigrant Mutual Assistance Associations ; Interpretation/Translation ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Refugees ~ Syrian Community ; Specialized Information and Referral ~ Immigration Issues ; Tax Education Seminars ; Tax Preparation Assistance