Waterloo Wellington Local Health Integration Network
Site: Guelph Branch
Service: Home and Community Care
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Print Version (New Window)| Record #: GCL0526 | Last Modified: 18 Mar 2021 | Last Full Update: 02 Jun 2020 |
| Notices | |
|---|---|
| Public Comments | Formerly Community Care Access Centre For information about health services in Waterloo Wellington, see wwhealthline.ca |
| Contact Information | |
| Alternate Name | CCAC ; Community Care Access Centre ; LHIN ; LHINS ; WWLHIN |
| Former Name | Community Care Access Centre of Wellington Dufferin (Feb 2007) ; Waterloo Wellington Community Care Access Centre (May 2017) |
| Office Phone | 519-823-2550 |
| Toll Free Phone | 1-888-883-3313 ; 310-2222 |
| After Hours Phone | 1-519-883-5500 |
| TTY Phone | 1-519-883-5589 |
| Fax | 519-823-8682 |
| waterloowellington@lhins.on.ca | |
| Website | www.wwlhin.on.ca |
| Primary Contact | Nadine Bell, Communications Assistant; Phone: 1-519-748-2222 ext 5638 * 1-888-883-3313 ext 5638; Email: nadine.d.bell@lhins.on.ca |
| Primary Executive | Bruce Lauckner, Chief Executive Officer; Email: bruce.lauckner@lhins.on.ca |
| Alternate Executive | Leah McCreight, Manager, Communications; Phone: 519-748-2222 ext 3202 * 1-888-883-3313 ext 3202; Email: leah.mccreight@lhins.on.ca |
| Description (Site) | West of Hanlon Expy, east of Conestoga College, across from Arc Industries |
| Site Location | Guelph-West |
| Located In Community | Guelph |
| Address & Map | |
| Intersection | Royal Rd and Speedvale Ave W |
| Other Locations | 141 Weber St S Waterloo, ON N2J 2A9 73 Water St N Cambridge, ON N1R 7L6 |
| Physical Access | Fully Accessible |
| Description & Services | |
| Description (Agency) | Works to improve the quality and availability of local health care and connects people with care and support services at home and in the community. |
| Description (Service) | (Formerly Community Care Access Centre) Programs and services include: * hospital care * long-term care (help with admissions) * mental health and addictions services * home and community care * community support services * primary care (family doctor or nurse practitioner) Home and community care staff develop individualized care plans and coordinate services such as nursing, physiotherapy, occupational therapy and personal support for clients during recovery from illness or injury, and for people living with chronic illness or disability. **Referral to other local health and support services, which may include transportation, meal programs or day programs; (there may be a nominal fee for these support services) |
| Hours | Phone service Mon-Sun 8:30 am-8:30 pm Office hours Mon-Fri 8:30 am-4:30 pm |
| Areas Served | Southgate ; Waterloo Region ; Wellington County |
| Eligibility | Anyone with a valid Ontario health card may be referred. Must meet eligibility criteria to access publicly-funded health services * people facing challenges of age, illness, injury, or disability * self referral or referral through a caregiver, family member, friend, physician or other health care professionals |
| Application | There may be wait times for some services. Call for information. |
| Languages | English ; French ; Interpretive Services |
| Fees | None - covered by OHIP |
| Other Details | |
| Legal Status | (50) Non Profit |
| Funding | Provincial - Ontario Ministry of Health, Ministry of Long-Term Care |
| Subjects | |
| Service Categories | Case/Care Management ; Categorical Program Administrative Units ~ Health Issues ; Home Health Care ; Long Term Care Coordination Centres ; Medical Social Work ; Occupational Therapy ; Personal Care ; Physical Therapy |
