Waterloo Wellington Local Health Integration Network

Site: Guelph Branch

Service: Home and Community Care

Public Comments Formerly Community Care Access Centre 
For information about health services in Waterloo Wellington, see wwhealthline.ca
Contact Information
Alternate Name CCAC ; Community Care Access Centre ; LHIN ; LHINS ; WWLHIN
Former Name Community Care Access Centre of Wellington Dufferin (Feb 2007) ; Waterloo Wellington Community Care Access Centre (May 2017)
Office Phone 519-823-2550
Toll Free Phone 1-888-883-3313 ; 310-2222
After Hours Phone 1-519-883-5500
TTY Phone 1-519-883-5589
Fax 519-823-8682
E-Mail waterloowellington@lhins.on.ca
Website www.wwlhin.on.ca
Primary Contact Nadine Bell, Communications Assistant; Phone: 1-519-748-2222 ext 5638 * 1-888-883-3313 ext 5638; Email: nadine.d.bell@lhins.on.ca
Primary Executive Bruce Lauckner, Chief Executive Officer; Email: bruce.lauckner@lhins.on.ca
Alternate Executive Leah McCreight, Manager, Communications; Phone: 519-748-2222 ext 3202 * 1-888-883-3313 ext 3202; Email: leah.mccreight@lhins.on.ca
Description (Site) West of Hanlon Expy, east of Conestoga College, across from Arc Industries
Site Location Guelph-West
Located In Community Guelph
Address & Map
450 Speedvale Ave W, Suite 201
Guelph, ON N1H 7G7
View MapQuest Map
View Google Map
Intersection Royal Rd and Speedvale Ave W
Other Locations 141 Weber St S
Waterloo, ON N2J 2A9

73 Water St N
Cambridge, ON N1R 7L6
Physical Access Fully Accessible
Description & Services
Description (Agency) Works to improve the quality and availability of local health care and connects people with care and support services at home and in the community.
Description (Service) (Formerly Community Care Access Centre) 
Programs and services include: 
* hospital care 
* long-term care (help with admissions) 
* mental health and addictions services 
* home and community care 
* community support services 
* primary care (family doctor or nurse practitioner) 
Home and community care staff develop individualized care plans and coordinate services such as nursing, physiotherapy, occupational therapy and personal support for clients during recovery from illness or injury, and for people living with chronic illness or disability. 
**Referral to other local health and support services, which may include transportation, meal programs or day programs; (there may be a nominal fee for these support services)
Hours Phone service Mon-Sun 8:30 am-8:30 pm 
Office hours Mon-Fri 8:30 am-4:30 pm
Areas Served Southgate ; Waterloo Region ; Wellington County
Eligibility Anyone with a valid Ontario health card may be referred. Must meet eligibility criteria to access publicly-funded health services 
* people facing challenges of age, illness, injury, or disability 
* self referral or referral through a caregiver, family member, friend, physician or other health care professionals
Application There may be wait times for some services. Call for information.
Languages English ; French ; Interpretive Services
Fees None - covered by OHIP
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ontario Ministry of Health, Ministry of Long-Term Care
Service Categories Case/Care Management ; Categorical Program Administrative Units ~ Health Issues ; Home Health Care ; Long Term Care Coordination Centres ; Medical Social Work ; Occupational Therapy ; Personal Care ; Physical Therapy