Guelph (City of). City Hall

Site: Guelph - Carden St - City Hall

Service: Accessibility Services

Contact Information
Alternate Name AAC ; Accessibility Advisory Committee ; Accessibility Programs ; Barrier Free Committee ; City Accessibility ; Resource Services for Persons with Disabilities ; RSPD
TTY Phone 519-826-9771
Primary Contact Leanne Warren, Accessibility Services Coordinator; Phone: 519-822-1260 ext 2670; Email:
Alternate Contact One2One Recreation Participation Support; Phone: 519-822-1260 ext 2606; Email:
Site Location Guelph-Downtown
Located In Community Guelph
Address & Map
City Hall
1 Carden St
Guelph, ON N1H 3A1
View MapQuest Map
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Intersection Wilson St and Carden St
Mailing Address c/o Accessibility Services Coordinator
Physical Access Fully Accessible
Description & Services
Description (Service) Accessibility Services Coordinator is the contact for accessibility services for the City of Guelph, from recreation to buildings and services.

This department works in the following areas:
* access issues related to municipal services (transportation, access to facilities, etc)
* Affordable Bus Pass
* Free Parking Pass for Persons with a Disability
* Disability Group Rental Subsidies
* Personal Assistant for Leisure Activities card (PAL)
* Leisure Access Card (LAC)

Staff support to the:

Accessibility Advisory Committee (AAC): assists the City in developing Municipal Accessibility Plan under the Accessibility for Ontarians with Disabilities Act (Provincial Acts ODA and AODA); monitors community access such as accessibility of City facilities, programs and services; acts as a resource to city staff regarding issues that affect persons with a disability

Guelph Barrier Free Committees:
* Education Committee: acts as a resource for businesses, organizations and individuals regarding disabilities
* Advisory Committee: monitors community access such as physical accessibility of private businesses and acts as a resource to the community
Hours Mon-Fri 8:30 am-4:30 pm, Sep-Jun * Mon-Fri 8:30 am-4 pm, Jul-Aug 
Accessibility Advisory Committee meets six times a year. See website or call for details and meeting schedule.
Areas Served Guelph ; City services, programs and facilities. Can connect people with accessibility services in Wellington County if needed.
Eligibility Visit website for information or contact Accessibility Services for eligibility criteria
Application For accessibility-related City programs (Affordable Bus Pass, PAL - Personal Assistant for Leisure Activities, Leisure Access Card, etc), visit website for information and application forms
Languages English ; American Sign Language (ASL) - upon request
Fees Service - reduced cost for Affordable Bus Pass ; None - Parking Pass for Persons with a Disability
Other Details
Legal Status (10) Local Government
Service Categories Accessibility Information ; City Government Departments/Offices ; Planning/Coordinating/Advisory Groups ~ Accessibility Issues