Contact Information
Alternate Name 1st Step Program - Early Psychosis Treatment Team ; CMHA ; Family Support Options ; FSO ; Special Services At Home ; SSAH ; Supporting Kids in Camp
Former Name Community Mental Health Clinic ; Trellis Mental Health and Developmental Services
Office Phone To access all services 1-844-437-3247 (1-844-HERE247) 
General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW3)
TTY Phone 1-866-387-6661
Crisis Phone 1-844-437-3247 (1-844-HERE247) 
TTY 1-877-688-5501
Fax Waterloo Ave 519-821-6139 
Silvercreek Parkway 519-836-7459 
Wyndham St 519-836-6237
Volunteer Coordinator Lauren Brunsting, Volunteer and Student Coordinator; Phone: 1-844-264-2993 ext 2111; Email:
Site Location Guelph-Downtown Area
Located In Community Guelph
Address & Map
80 Waterloo Ave
Guelph, ON N1H 0A1
View MapQuest Map
Intersection Glasgow St S and Waterloo Ave
Physical Access Fully Accessible
Description & Services
Description (Service) Community based mental health services for individuals and families facing mental illness and developmental challenges. Services include: 
* outreach / case management 
* specialized psychiatric and mental health assessments and treatment for adults and seniors 
* Intensive Geriatric Service Workers (IGSW) - work with frail seniors after release from hospital or who display a complex number of needs 
* programs for school-aged children and teens 
* specialized programs for eating disorders and 1st Episode Psychosis 
* family support options for families caring for children with developmental or physical disabilities - can help families apply for funding to receive one-to-one support; respite services; access to Supporting Kids in Camp program 
* infant and pre-school support services - pre-school assessment consultation for child care providers and families of children 2-6 years of age 
* court support worker - support to individuals with mental health issues who find themselves in conflict with the law 
* employment services and support 
* 1st Step Program - Early Psychosis Treatment Team - Interdisciplinary team provides support to individuals in the early stages of psychosis and their families; initial assessment includes medical screening, medical history and psychiatric interviews; treatment may include counselling, medication, individual and group treatment, family education and finding supports for day-to-day living
Hours Hours vary by program * call for detailed schedule of support groups
Areas Served Guelph ; Waterloo Region ; Wellington County ; NOTE: Not all programs are available in all regions. Call for more information.
Eligibility People experiencing developmental or mental health challenges
Application Intake through 1-844-437-3247 (1-844-HERE247)
Languages English ; French
Fees None - covered by OHIP
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal - County of Wellington ; Provincial - Ontario Ministry of Children, Community and Social Services, Ontario Ministry of Health and Long-Term Care ; WWLHIN
Service Categories Caregiver Training ~ Children and Youth With Disabilities ; Case/Care Management ~ Developmental Disabilities ; Case/Care Management ~ Mental Health Issues ; Case/Care Management ~ Older Adults ; Certificates/Forms Assistance ~ Family Caregiver Subsidies ; Child Care Mental Health Consultation Programs ; Children's In Home Respite Care ; Community Mental Health Agencies ; Early Intervention for Children with Disabilities/Delays ; Eating Disorders Treatment ; Escort Programs ~ Offenders ~ Mental Health Issues ; Geriatric Assessment ; Geriatric Psychiatry ; Mental Health Associations ; Mental Health Evaluation ; Mental Health Evaluation ~ Children ; Psychiatric Case Management ; Psychiatric Day Treatment ; Psychiatric Disorder Counselling