Legal Aid Ontario

Site: Guelph

Service: Duty Counsel Office

Contact Information
Alternate Name CV19 ; Guelph Courthouse Staff Services ; LAO
Toll Free Phone 1-800-668-8258 * collect calls accepted
TTY Phone Legal Aid Ontario toll free 1-866-641-8867 
Ontario Ministry of the Attorney General 1-877-425-0575
Fax 1-877-550-2009
Description (Site) Phone service only with referrals to local resources
Site Location Guelph-Downtown
Located In Community Guelph
Physical Access Fully Accessible - courthouse locations
Description & Services
Description (Agency) Connects low income clients to legal aid services, assistance and information.
Description (Service) COVID-19 Update:. All office locations closed, including courthouses, until further notice; services provided by telephone only.

Toll free phone service provides general information on range of legal aid services * legal, financial eligibility criteria * legal aid application information Other services include: * duty counsel (legal aid lawyer in an Ontario courthouse) - criminal, refugee and immigration, family or youth courts, mental health * summary legal advice for family law (criminal matters referred to local services) * certificate program for complex cases * poverty law, civil services - delivered through community legal aid clinics * referrals to other social assistance agencies Duty counsel assistance for qualified applicants is available at the Guelph courthouses when court is scheduled: * Criminal Duty Counsel - 36 Wyndham St S (Ontario Court of Justice Criminal Division) * Family Duty Counsel - 74 Woolwich St (Ontario Court of Justice, Family and Superior Court of Justice, County of Wellington Courthouse)
Hours Toll-free hotline Mon-Fri 8 am-5 pm * best time to call Mon-Fri 9 am-10 am 
Family Law Information Clinic (Guelph Courthouse, 74 Woolwich St) Fri 9 am-12 noon
Areas Served Guelph ; Wellington County
Eligibility Ontario Works (OW) / Ontario Disability Support Program (ODSP) recipients ; individuals with limited income (income verification required) * legal matter must be one covered by Legal Aid Ontario
Application When calling Legal Aid Ontario, ensure that relevant documents (court papers, notices, financial information, etc) are easily accessed; depending on the legal issue, call may take from 3-45 minutes
Languages English ; Interpretive Services - assistance in over 200 languages
Fees Service - in some cases, clients may be asked to pay for some of the fees - call for information ; * LAO's certificate program covers the cost of a sign language interpreter for clients eligible for certificate services - call TTY number  
* Ontario Ministry of the Attorney General covers the cost of an interpreter for an appearance in court for eligible individuals - for more information visit Court interpretation services in Ontario
Other Details
Legal Status (50) Non Profit
Funding Provincial
Print Material Publications and resources available on Legal Aid Ontario website. 
* Ministry of the Attorney General website has many resources to help in preparation for court. See Justice Ontario 
* Legal information resource of Legal Aid Ontario: for legal information about criminal, family, and refugee law, court-related mental health issues, resources for Indigenous Canadians and help with finding a lawyer, see LawFacts
Service Categories Benefits Screening ~ Legal Issues ; Duty Counsel ; General Legal Aid ; Legal Information Services