Ontario. ServiceOntario

Stone Road Counter

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Record #: GUE0192 Last Modified: 28 Nov 2013 Last Full Update: 12 Nov 2013
Public Bulletin* Appointments are no longer necessary for Health card services. However, making an appointment means you do not have to wait in line for service. Book online at: Book an appointment or call 1-888-376-5197 for health card inquiries.
Contact Information
Alternate NameService Ontario
Toll Free PhoneGeneral inquiries 1-866-532-3161 or 1-800-267-8097 * Health Card Inquiry 1-888-376-5197 * Driver & Vehicle Inquiry 1-800-387-3445
TTY Phone1-800-387-5559 * toll free (Canada) 1-800-268-7095 
Site LocationGuelph-University of Guelph
Located In CommunityGuelph
Address & Map
1 Stone Rd W, 1st Flr
Guelph, ON N1G 4Y2
View Google Map
IntersectionGordon St and Stone Rd W
AccessibilityFully Accessible - wheelchair accessible through main entrance ; * paid parking available - 1.50/hour  
* accessible by bus - Route 5 (from Guelph Central Station) ; other routes transferring at the University Centre - see Guelph Transit schedules
Description & Services
DescriptionAccess to wide range of Ontario government services and information * staff assistance, information and referral 
Business Registrations -- basic business registration * also Business Info Line 1-888-745-8888 
Driver and Vehicle -- vehicle permits and plates * drivers licences * accessible parking permits * copies of records * product sales including information packages on specific used vehicles 
Employment -- filing of claims under Employment Standards Act, and Employment Protection for Foreign Nationals Act (Live-in Caregivers and Others) 
Fish and Wildlife -- fishing and hunting licences * outdoors cards (ID cards which in most cases need to accompany licences) * also Outdoors Card Centre 1-800-387-7011 
Forms, Publications and Official Documents -- birth, marriage and death certificates and registration searches * find a commissioner of oaths 
Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * organ and tissue donor registration 
Photo Identification -- Ontario Photo Card - change of name, address, digital signature ; renewal, replacement and digital photo 
Taxes -- Authorize or cancel a representative 
Self-service public computer available at this location to access government information and online services for residents and businesses.
Sup. DescriptionStandard suite of services provided for Landlord Tenant Board, Commissioning of Oaths, and Ministry of Labour at this location. 
Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario Centre. For eligibility criteria to renew online, see http://www.ontario.ca/driving-and-roads/drivers-licence
HoursMon-Fri 8:30am - 5pm (all services) * Thu 5pm - 7pm, Sat 9am - 1pm (Land Registration services not available)
DatesAll year
Areas ServedGuelph ; Wellington County
ApplicationDrop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online 
* health card and enhanced drivers licence services are also available by appointment
LanguagesEnglish ; French - designated bilingual location
FeesService ; Fees for some transactions
Other Details
Service Level(30) Provincial Government
Print MaterialOnline ordering for ServiceOntario Publications
Service CategoriesBirth Certificates ; Business Registration/Licensing ; Death Related Records/Permits ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Labour Standards and Practices ; Marriage Certificates ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial Government Information Lines ; Provincial/Territorial Health Insurance ; Title Registration/Titles
SubjectsBirth certificates ; Business licences ; Death certificates ; Drivers licences ; Employment standards ; Fishing licences ; Hunting licences ; Identification cards ; Landlord and tenant rights ; Landlords ; Marriage certificates ; Organ donations ; Parking permits ; Provincial government ; Vehicles