Guelph Wellington Women In Crisis

Site: Wellington County - Satellite Offices

Service: Rural Women's Support Program

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Record #: GCL1526 Last Modified: 15 Jun 2015 Last Full Update: 11 Feb 2015
Contact Information
Alternate NameG-W WIC ; Guelph-Wellington Women In Crisis ; GWWIC ; RWSP ; WIC
Office PhoneAdministration: 519-836-1110
TDD Phone519-836-5710; 1-800-265-7233 (24 hours)
Crisis Phone519-836-5710; 1-800-265-7233 (24 hours)
Primary ContactJacinta Gillen, Rural Support Program Manager; Phone: 519-546-5307; Email:
Volunteer CoordinatorBarb Smith, Volunteer and Crisis Line Manager; Phone: 519-836-6831; Email:
Primary ExecutiveSly Castaldi, Executive Director; Phone: 519-836-1110
Alternate ExecutiveJennifer Davies, Manager of Programs and Services; Phone: 519-836-1110; Email:
Site LocationGuelph-Downtown Area
Located In CommunityGuelph
Address & Map
Administration Office
38 Elizabeth St
Guelph, ON N1E 2X2
View MapQuest Map
IntersectionElizabeth St & Huron St
Mailing Addressc/o Post Office 
Box 1451 
Guelph, ON N1H 6N9
AccessibilityPartially Accessible ; Accessibility varies by location-Fergus/Palmerston offices - wheelchair accessible; Erin/Mount Forest offices-not accessible; alternative accessible meeting locations can be arranged.
Description & Services
Description (Service)Support services for women and their children who are experiencing or have experienced physical, emotional, sexual, verbal, financial abuse and/or stalking.  
* non-residential program (connects women to Marianne's Place) 
* individual/group counselling 
* childcare available during counselling 
* safety planning 
* support for survivors of childhood sexual abuse/sexual assault/harassment/stalking  
* appointment arranged in mutually agreed location if required 
* transportation/accompaniment to police, court, hospital, lawyer, shelter, rural services 
* advocacy/referral to community agencies 
* education/training on all woman abuse/sexual violence issues 
* support for criminal injuries compensation/victim impact statements/restraining orders 
* housing/legal/financial/custody information and support 
* support for family/partners/friends of survivors 
* client library and resource materials  
* public education presentations available on request 
Volunteer opportunities available; local training provided.
Sup. DescriptionImmediate telephone support and information counselling available through 24-hour crisis lines: 519-836-5710 or 1-800-265-7233 
Erin: 519-833-2301; Fax: 519-833-7563 
Fergus: 519-843-6834; Fax: 519-843-9945 
Mount Forest: 519-323-3638; Fax: 519-323-2844 
Palmerston: 519-343-5192; Fax: 519-343-5197
HoursGuelph: Mon-Fri 9 am-5 pm * hours may vary in other locations, some evening groups available
Areas ServedWellington County
EligibilityAges: 16 year(s) and up 
Women 16 years and older and their children who are physically, emotionally, financially or sexually abused.
ApplicationCall for information and assistance
LanguagesEnglish ; Interpretive Services - can be arranged if needed
Other Locations45 Main St
Erin, ON N0B 1T0

479 St. Patrick St W
Fergus, ON N1M 1M2

102 Main St S
Mount Forest, ON N0G 2L3

360 King St, Unit 3
Palmerston, ON N0G 2P0
Other Details
Legal Status(50) Non Profit
FundingUnited Way
Service CategoriesAbuse/Violence Related Support Groups ; In Person Crisis Intervention ~ Rural Residents ~ Abused Women