Ontario. Ministry of Community and Social Services

Site: Family Responsibility Office

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Record #: GCL1510 Last Modified: 08 Mar 2015 Last Full Update: 01 Aug 2014
Contact Information
Alternate NameFRO ; SUPPORT
Former NameOntario Ministry of Community, Family and Children's Services
Office Phone24-Hour Automated Information Line 416-326-1818  
Client Services Call Centre 416-326-1817 
Interjurisdictional Support Orders Unit (ISO) 416-240-2410
Toll Free Phone24-Hour Automated Information Line 1-800-267-7263  
Client Services Call Centre 1-800-267-4330  
Interjurisdictional Support Orders Unit (ISO) 1-800-463-3533
TDD Phone1-866-545-0083
FaxClient Services - correspondence only 416-240-2401* Legal Services 416-240-2402
Located In CommunityToronto
Mailing Addressc/o Family Responsibility Office, Ministry of Community and Social Services 
PO Box 220 
Toronto, ON M3M 3A3
Description & Services
Service/Program DescriptionAdministers and enforces court orders for child and spousal support * enforces domestic contracts such as separation agreements filed with the courts * ensures compliance with support orders from reciprocating jurisdictions  
Sup. DescriptionThe payer has a legal obligation to pay support to the recipient. When possible, support payments are deducted automatically from the payer's income sources. Otherwise, the payer must send payments directly to the Family Responsibility Office.  
If support payments are not made, the Family Responsibility Office has the legal authority to take enforcement action under the Family Responsibility and Support Arrears Enforcement Act, 1996. 
PAYMENT MAILING ADDRESS (payments only - no correspondence; include case number and first and last name): mail cheque or money order to: Family Responsibility Office, Ministry of Community and Social Services, PO Box 2204, Station P, Toronto ON M5S 3E9 
MAILING ADDRESS for correspondence on Interjurisdictional Support Order matters (do not send payments to this address): Family Responsibility Office, ISO Unit, PO Box 640, Toronto ON M3M 3A3 Canada 
TO SERVE COURT DOCUMENTS ON FRO - send by mail or delivery to: Legal Services Branch, Family Responsibility Office, Ministry of Community and Social Services, 1201 Wilson Ave, Building B, 7th Flr, Downsview ON M3M 1J8 
For information on child custody and access in Ontario visit the Family Law section of the Ministry of the Attorney General website: http://www.attorneygeneral.jus.gov.on.ca/english/justice-ont/family_law.asp
HoursClient Services Mon-Fri 8 am-5 pm * Automated Information Line Mon-Sun 24 hours
Areas ServedOntario
LanguagesEnglish ; French
FeesCall for information.
Other Details
Legal Status(30) Provincial Government
Print MaterialFor Family Responsibility Office commonly used forms, forms required by Regulation and forms required under the Interjurisdictional Support Orders Act (2002), see http://www.mcss.gov.on.ca/en/mcss/forms/index.aspx
Service CategoriesChild Support Assistance/Enforcement