Guelph (City of). Operations, Transit and Emergency Services

Site: Guelph - Watson Rd

Service: Guelph Transit

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Record #: GCL1130 Last Modified: 11 Sep 2014 Last Full Update: 19 Nov 2013
Contact Information
Alternate NameCommunity Bus ; Guelph Transit and Mobility Services ; Operations, Transit and Emergency Services
Office Phone519-822-1811  
Affordable Bus Pass, agency inquiries 519-822-1260 ext 2670 * general inquiries: 519-837-5618
TTY PhoneGuelph Transit 519-837-5731 * Affordable Bus Pass: 519-826-9771
Fax519-822-1322
E-Mailtransit@guelph.ca
Websitewww.guelphtransit.ca
Alternate ContactHeather Mathewson Jelsma, Coordinator, Sales and Market Development, Operations, Transit and Emergency Services; Phone: 519-822-1260 ext 2794; Email: heather.mathewsonjelsma@guelph.ca
Primary ExecutivePhil Meagher, Acting General Manager, Community Connectivity and Transit, Guelph Transit; Phone: 519-822-1260 ext 3321; Email: phil.meagher@guelph.ca
Located In CommunityGuelph
Address & Map
170 Watson Rd S
Guelph, ON N1L 1C1
Mailing Addressc/o City of Guelph 
City Hall 
1 Carden St 
Guelph, ON N1H 3A1
AccessibilityFully Accessible ; Full fleet of low-floor buses provides fully accessible service to all bus routes operating in the City of Guelph ; vehicles are designed to assist in accommodating passengers who require a ramp to board and exit bus * Community Bus - seats up to five passengers using mobility devices, four passengers without mobility constraints
Description & Services
DescriptionProvides public transportation in the City of Guelph as well as door-to-door mobility service for persons unable to use public transit.  
Sup. DescriptionCommunity Bus is a fully accessible mobility van that can accommodate several passengers using mobility devices as well as those without devices * travels along two set routes, North and South (for schedule information, see http://guelph.ca/living/getting-around/bus/schedules) * stops at several major destinations within city * other stops along route may be requested  
 
HoursAdministration Office: Mon-Fri 8 am-4 pm * Community Bus hours of operation Mon-Fri 10 am-2 pm 
 
* Guelph Transit buses provide service every 20 minutes during peak service times Monday to Friday, and every 30 minutes during off-peak times and on weekends 
 
Service Hours:  
Mon-Sat 5:45 am-12:15 am * Sun 9:15 am-6:45 pm 
Peak Service Mon-Fri 7 am-9:40 am, 2 pm-5:40 pm 
Holiday (Sunday) service is provided on statutory and civic holidays
DatesBus service every 20 minutes during peak service times Monday to Friday, and every 30 minutes during the off-peak times and on the weekends.
Areas ServedGuelph
EligibilitySee website for Guelph Transit's fare program: 
* Affordable Bus Pass *Annual Transit and Parking Pass for Veterans *Guelph Transit and GO Transit Fare Integration *Monthly swipe pass Daily Tickets * Day passes * 60-minute Transfer 
 
* Free Ride Fridays - free ride to and from Friday Guelph Storm games for ticket holders 
Application* Application forms for the Affordable Bus Pass Program and the Annual Transit and Parking Pass for veterans are available online (http://guelph.ca/living/getting-around/bus/fares-and-passes) 
 
* Mobility Services application form - http://guelph.ca/living/getting-around/bus/riding-guelph-transit/mobility-service/ 
 
* applications are available at the following locations: ServiceGuelph, City Hall, 1 Carden Street, Mon-Fri, 8:30 am-4:30 pm ; Evergreen Seniors Centre, 683 Woolwich St, Mon-Fri, 8:30 am-4 pm ; West End Community Centre, 21 Imperial Rd S, call 519-837-5657 for hours ; Victoria Road Recreation Centre, 151 Victoria Rd N, call 519-837-5621 for hours ; Guelph Transit, 170 Watson Rd S, Mon-Fri, 8 am-4 pm  
 
* Community Bus riders: wait at nearest bus stop or corner along routes and wave down Community Bus
LanguagesEnglish
FeesService
Other Details
Service Level(10) Local Government
FundingCity / Town
Subjects
Service CategoriesDisability Related Transportation ; Local Transit Passes ; Public Transit Authorities ; Transportation Expense Assistance ~ Adults ~ Functional Disabilities ; Transportation Expense Assistance ~ Low Income ; Transportation Expense Assistance ~ Veterans
SubjectsAccessible transportation ; Buses ; City buses ; Disabilities ; Mobility services ; Municipal government ; Public transportation ; Subsidies ; Transportation services ; Veterans programs